BA Insight Bloggers

Sean Coleman

Sean Coleman

CTO and Chief Customer Officer

Sean is a technologist at heart with a passion for working with customers, which was the driving force behind the evolution of his career to his dual position of CTO and Chief Customer Officer. In this position he plays an active role in contributing to BA Insight’s product and market strategy, while also working as an executive sponsor to many of BA Insight’s innovative customers. He continues to work closely with global enterprises of all sizes to ensure visionary and successful implementations of cognitive solutions enterprise-wide, covering a variety of platforms including Azure Search, Elasticsearch, SharePoint Online, and SharePoint On-Premise. He is a regular contributor to the BA Insight Blog, the Shared Insights podcast, and attends and speaks at multiple industry events such as Elastic{ON}, ILTACON, and SharePoint/O365 Symposium.

Prior to joining BA Insight, Sean was critical to the success of IBM’s Smarter Workforce initiative where he served as Director of Global Implementations, as part of the acquisition of Kenexa. Prior to that he served as Director of Worldwide Customer Support and Director of Development at OutStart. Sean holds a Master of Science degree in management and strategic leadership from New England College and a Bachelor of Science degree in business and management information systems from East Carolina University.

Jeff Fried

Jeff Fried

Chairman of the Advisory Board

Jeff Fried is focused on strategic applications of search technology. He came to BA Insight from Microsoft where he served as technical product manager for all Microsoft enterprise search products. Jeff was also VP of Advanced Solutions at FAST Search and Transfer, where he scoped out high end search solutions, rolling them into delivery and into future product features.

Jeff is a frequent speaker at numerous industry events, including the US and European SharePoint Conferences. He also holds 15 patents, has authored more than 50 technical papers, and has led the creation of pioneering offerings in next generation search engines, networks, and contact centers. He is a co-author of several books, two recent ones being: Professional SharePoint 2010 Development and Professional Microsoft Search.

Matthew McDermott

Matthew McDermott

Founder and Director, Aptillon and Member of the BAI Advisory Board

Matthew is a Founder and Director at Aptillon, Inc., a consulting company dedicated to SharePoint. He is also a Principal Consultant for AbleBlue in Austin, TX. An eleven-time Microsoft SharePoint Server MVP, he splits his professional time between consulting, training and presenting on all things SharePoint and Office 365. Matthew specializes in Office 365 and SharePoint integration, strategy and implementation, helping his clients solve business problems with SharePoint and Office 365. Matthew is a speaker, content author, blogger and specialist in SharePoint and Office 365 technologies focused on search, collaboration, and web content management. Matthew has led SharePoint implementations for Fortune 500 companies since 2002.

Mike Gregory

Mike Gregory

Director of Systems Engineering

Mike Gregory is Director of Systems Engineering at BA Insight where he is responsible for working with the sales team on pre-sales initiatives and product implementations. During his 25+ years’ experience in Enterprise Software he has advised hundreds of Fortune 1000 companies and federal agencies with support in Enterprise Search, Knowledge Management, Enterprise Learning, Content Management, CRM, Call Center Management and Human Resources.

Jason McCullagh

Jason McCullagh

Technical Account Executive

Jason McCullagh works as a Technical Account Executive at BA Insight. He has over 10 years of experience working as a SharePoint consultant and as an Intranet Manager. Jason started out with SharePoint 2003 and has worked with all versions up to the latest on premises SharePoint and SharePoint Online. Jason has a passion for all things SharePoint with a particular focus on the end user and business perspective, often acting as the conduit between the business and IT. He has worked with companies of all sizes, from all over the world, to help them realise the power and benefits that SharePoint can bring to a company.

Mark Aschemeyer

Mark Aschemeyer

Sales Director

With 25 years of technology-based sales experience including 13 years selling SharePoint-based solutions, Mark has helped hundreds of companies transform their SharePoint-based portals into the next generation intelligent intranets, powered by enterprise search. He is a firm believer in listening closely to customers, being honest, and always providing value. Prior to BA Insight, Mark held senior sales positions at Beezy and HiSoftware.

Christian Buckley

Christian Buckley

Founder and CEO of CollabTalk LLC

Christian is an Office Servers and Services MVP, author and technology evangelist, and the Founder & CEO of CollabTalk LLC, an independent research and technical marketing services firm based in Salt Lake City. You can find him at @buckleyplanet and www.buckleyplanet.com.

Randy Brown

Randy Brown

Sales Director

Randy has over two decades of technology sales experience in the areas of collaboration, compliance, and information security. Randy works as a partner and trusted resource with Fortune 1000 companies across all industries enabling their employees to access needed information do their jobs, helping them significantly improve productivity. Randy previously held sales director roles at Cryptzone, Colligo, and Oracle where he also worked closely with technology resources in enterprise organizations.

Dennis Hiel

Dennis Hiel

Sales Director

Dennis has over 20 years of technology sales experience including the last five years at BA Insight. He excels at partnering with his customers to find joint success. While at BA Insight he has helped leading knowledge organizations like DLA Piper, Merck, Pfizer, JNJ, Nationwide, and many others transform their SharePoint search capabilities to improve productivity through greater access to enterprise information.

Tony Malandain, Director of Product Development

Tony Malandain

Director of Product Development

Tony Malandain is BA Insight’s Director of Product Development and one of the original co-founders of the company. Tony architected and built the first version of the product which gained significant momentum on the Microsoft Office SharePoint Server (MOSS). In his current role he is responsible for driving the definition and design of our existing products. With over 15 year’s experience in the industry he has a passion for architecting software and building software development teams.

Don Miller

Don Miller

Sales Director

Don Miller has been helping companies improve both internal and external search end user experiences since 1998. He played a critical role in sales and new feature product development for NetGenesis, helping them file for an $80 Million IPO. NetGenesis was the industry leader in analyzing search behavior with search analytics and click stream analysis. In addition to his search and metadata expertise acquired through leadership roles at Mondosoft, Interse and ConceptSearching, he has worked at leading companies in enterprise content management, records management and networking to provide prospects and customers a holistic view to get the most of their SharePoint and Search experiences. He has also been a speaker at numerous SharePoint and technical events including Sharefest, MER, SPTech, and SharePoint Saturday.

Rick Fafard

Rick Fafard

Technical Director of Professional Services

Rick is BA Insight’s Technical Director of Professional Services, responsible for the design and successful implementation of its search-driven technology. With over 20+ years’ experience, Rick has become a seasoned veteran with deep expertise in information technology, SharePoint, and software engineering. His technical expertise combined with his superior project management skills, help to ensure the success of customers both domestic and international.

Brad Freels

Brad Freels

Former Sales Director

Brad has been helping companies improve SharePoint, specifically around search and content management, for over 15 years. A 12 year veteran of Microsoft, he has worked with many large enterprises, strategically aligning their business needs with technology-based solutions. Passionate about both technology and business process, Brad works with champions to improve the end user experience and provide timely access to relevant information to make faster decisions.

Debbie Braunert

Debbie Ferolito

Chief Marketing Officer

Debbie is an accomplished marketing leader with over 20 years of results-driven marketing experience responsible for driving BA Insight’s marketing strategy and execution. Most recently, Debbie served as Vice President of Marketing for SoundBite Communications, where she successfully positioned the company for an IPO and facilitated growth strategies that led to a $100M acquisition by Genesys. Prior to SoundBite, Debbie led all marketing efforts at Pedestal Software, which was acquired by Altiris for $65M. She holds a Master of Business Administration degree with a marketing concentration and a Bachelor of Science degree in marketing from Bentley University.

Agnes Molnar 

Managing Consultant, Search Explained

Agnes Molnar is a Microsoft SharePoint MVP and serves as Founder and Managing Consultant for Search Explained. With a strong focus on Enterprise Search and Knowledge Management, she has been working with SharePoint technologies since 2001, and has architected dozens of SharePoint and FAST implementations for commercial and government organizations throughout Europe and the Americas. A co-author and contributor to several SharePoint books, including Real World SharePoint 2010 and SharePoint 2010 Unleashed, Agnes is a regular speaker at technical conferences and symposiums around the world. On her blog (www.Aghy.hu), Agnes regularly writes on the topics of enterprise search best practices, and SharePoint & FAST technologies.

Sue Feldman

Sue Feldman

CEO Synthexis and Co-founder, Cognitive Computing Consortium

Sue has been one of the best regarded analysts in Enterprise Search for over 30 years. Among other things, she was VP for Search and Discovery Technologies at IDC and authored a book, The Answer Machine (Morgan & Claypool, 2012). In the past five years, Sue has focused on cognitive computing, founding the consulting firm Synthexis and co-founding the Cognitive Computing Consortium. Sue is in a unique position to contribute a broad, realistic perspective of the overall cognitive search landscape.

Joel Oleson

Former Director of Enterprise Search Strategy

Joel is a former BA Insighter who was responsible for partnering with the company's global customers and prospects to advance their enterprise strategies. He is a recognized SharePoint practitioner and was the first full-time SharePoint Administrator hired by Microsoft. He architected the first version of SharePoint Online currently known as Office 365. He was also acknowledged as a top Microsoft SharePoint Online influencer by Forbes.

Joel is a frequent keynote speaker at numerous SharePoint events around the world. He is a popular blogger and the founder of SPYam, a SharePoint and Yammer community with over 6,000 members. Joel loves to travel and build communities. He has launched over 30 SharePoint communities and has visited over 120 countries in his quest to visit every country in the world.

Rem Purushothaman

Rem Purushothaman

Former Search Strategist

Rem was part of the BA Insight team from 2012 to 2015 as an Enterprise Search Expert helping the sales team and our clients envision and plan critical search initiatives. He was Director of Search Architecture and was engaged with the sales team on a variety of search initiatives that include pre-sales consulting engagements, customer implementations, and support of our search partners.

Rem has more than a decade of experience in the enterprise search space and has led and managed teams responsible for enterprise search implementations at major companies. Prior to joining BA Insight, he worked at one of Microsoft’s top national consulting partners, PointBridge (acquired by Perficient). He was a Search Solutions Architect and the in-house expert on Microsoft Search technologies including FAST ESP and FAST Search for SharePoint.

Dave Schubmehl

Dave Schubmehl

Research Director for IDC's Search, Content Analytics and Discovery at IDC

Dave Schubmehl is Research Director for IDC's Search, Content Analytics and Discovery research. His research covers information access technologies including content analytics, search systems, unstructured information representation, unified access to structured and unstructured information, Big Data, visualization, and rich media search. This research analyzes the trends and dynamics of the content analytics, search and discovery software markets and the costs, benefits and workflow impacts of solutions that use these technologies. Mr. Schubmehl has over 25 years of experience working in the fields of enterprise search, information access and content analytics delivering products and services.

Jillian Derby

Jillian Derby

Former Senior Marketing Manager

Jillian Derby recently worked as Senior Marketing Manager at BA Insight responsible for the development and execution of various marketing programs and initatives. With a decade of experience, she has a passion for content marketing, event management, and social media marketing. Prior to her role at BA Insight she held positions at Rising Media, Inc., SoundBite Communications and IDG World Expo. She holds a Bachelor's degree in Communications from Worcester State University.

Jeff Bodem

Jeff Bodem

Former Director of Business Development, North American Legal Market

Bodem serves as BA Insight’s director for North American legal markets and as a twenty-year veteran in the legal industry he joins us to talk about the evolution of technology in the field. From the prominence of the legal library to an exploding set of technology requirements, firms have seen technology as a key driver in firm success. Jeff leads us through some of the challenges that have plagued progress in the field, and the opportunities that have come with advances that have lead to cutting costs and increasing efficiencies in the firm.