When organizations are inundated with vast amounts of digital information, managing and accessing content has become [...]
Searching for something you need to get your job done can often feel like digging through [...]
Intelligent Search Intelligent search refers to the process of locating and accessing information as quickly as [...]
Enterprise Search Enterprise Search is the practice of looking for and retrieving data and information within [...]
The Upland team always looks forward to ILTACON. We attend this premier legal technology event every [...]
Generative AI. LLM machine mearning (Large Language Models). OpenAI. ChatGPT. Amazon Bedrock. Microsoft Copilot. The buzz [...]
Upland BA Insight’s workforce productivity software is a game changer for knowledge management. In the modern business [...]
Data Intelligence refers to the tools and methods organizations use to better understand the information they [...]
I’m showing my age somewhat, but when I was at school, Google search was only just [...]
As I promised in my last blog, I will discuss real-world examples of hybrid search deployment [...]
As promised, this is a follow up blog about a deployment at one of the world’s [...]
Awhile back, I wrote a three-part blog series on federation. (Part One: “Make Federation a Part [...]
During my regular industry reading, I noticed that Digital Transformation continues to be a hot button [...]
In my previous blog, I covered some of the challenges and limitations with hyperautomation solutions in [...]
In this blog, I discuss the limitations of existing first-generation standalone Automation and Integration platforms. In [...]
Data is growing exponentially, and over 90% of data is unstructured1, creating a challenge for organizations [...]
If someone had said to me at the start of the year that Brexit would not [...]
In part two of my blog series, I discussed how the single index is going the [...]
After my last blog, I received several questions about use cases for a federated approach. So, [...]
I have been in the enterprise search market for over a decade and have had the [...]
Azure Cognitive Search is a cloud search service with built-in AI capabilities that enrich all types [...]
Ask yourself this – do you want to live in a world where you spend hours [...]
So, day one of London’s Taxonomy Bootcamp 2019 is well under way. Every day is a [...]
Search orchestration is a heavily used method for querying multiple search indices at once, and then [...]
I was delighted to recently join the BA Insight Shared Insights Podcast to talk about how [...]
This month is my six year anniversary at BA Insight, and during these years, after many [...]
I am asked more and more by my clients and prospects if we can help them [...]
I am a technologist at heart who has always been extremely interested in working with customers. [...]
To quote the Grateful Dead, “What a long strange trip it’s been.” I am getting very [...]
It seems that at the start of every year, people spend time predicting what will happen [...]
For the past four years, my esteemed colleague Jeff Fried has posted a blog on his [...]
Raise your hand: How often do you review the title of, say, the Word document you [...]
Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” [...]
Why don’t computers work like people think? Why can’t I just ask a simple question when [...]
Simply put, how much effort, energy, and forethought you invest in the content strategy and overall [...]
Forbes recently posted an interesting article on nine disruptive tech breakthroughs in 2018. I found it [...]
According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The [...]
Welcome to part three of “Are we in an AI revolution?”. If you haven’t already, be [...]
Welcome to part two of “Are we in an AI revolution?”. If you haven’t done so [...]
It seems that no matter where you look, AI is the subject that is being talked [...]
I remember becoming interested in joining BA Insight a couple of years ago. At that time, [...]
Beyond SharePoint In part one of this post, I looked at the state of Search as [...]
Facebook is Getting Serious About Business I don’t know if you’ve noticed, but Facebook is starting [...]
We’ve all read the stats about how much of the content currently being generated and managed [...]
The most important part of my job is listening, not selling. Several months back, I was [...]
In this two-part post I’ll try to explain, compare, and contrast the different search solutions available [...]
I’m delighted that Matthew McDermott and Kevin Watters have joined BA Insight’s Advisory Board. Both are [...]
Way back in the middle of 2017, my colleague Jeff Fried participated in an exclusive member [...]
After having a great ride in cyber security for over four years, I was excited to [...]
Elastic{ON} 2018 just concluded, and what a great week it was. We at BA Insight started [...]
Don’t you just hate it when you cannot find the content you are looking for? You [...]
New Year’s predictions are a longstanding tradition, dating at least back to the 16th century French [...]
The goal of the KISS Taxonomy is to improve the search user experience, as well as [...]
As organizations move toward the cloud, there has been some confusion around management and optimization of [...]
You hear about AI, machine learning, and cognitive services from every direction these days. Personally, I’ve [...]
When I’m asked what makes BA Insight special, I talk about our talented and dedicated employees, [...]
In this blog I will be introducing the KISS Taxonomy Implementation (KTI). Be sure not to [...]
Cognitive Search Starts with Understanding Search Cognitive search, and indeed, the entire new wave of cognitive [...]
We recently announced a new product called SmartHub (you can read the announcement here). This is [...]
How much time do you spend searching for the right content? According to one study, knowledge [...]
Adoption and engagement are quickly becoming the most discussed topics in the SharePoint community. Why? Because [...]
In my last blog, I discussed why search connectors are the backbone in delivering an “Intelligent [...]
Two of my colleagues recently published blog articles that I would like to piggy back on. [...]
I recently participated in my first podcast on the BA Insight Shared Insights show. I discussed [...]
Last week we announced a new application, Search for Dynamics (you can read the announcement here). Search for [...]
One of the great things about being a B2B sales professional is being involved in the [...]
My colleagues Don Miller and Mark Aschemeyer published their perspectives about the importance of metadata and [...]
Do you ever feel like change sneaks up on you? Or feel surprised at how much [...]
Full disclosure before I begin. I have known my colleague Don Miller for almost 13 years. [...]
“Jeff, do you have any insight into how people really use Delve? People are asking me [...]
We use search every hour and every day of the week, and it is awesome because [...]
Today BA Insight announced a new version of our Visual Refiners application (you can read the [...]
Last week we announced a new version of our AutoClassifier (you can read the announcement here). [...]
Today BA Insight announced a strategic and exclusive partnership with NGAGE Intelligence to develop a Next-Generation [...]
In my previous blog article, I set the stage for this year’s predictions by looking at [...]
It’s that time again. It’s become a bit of a tradition to lay out predictions for [...]
In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few [...]
Back in March I did an analysis of “the Good, the Bad, and the Ugly” of [...]
One of the things I get asked most often is “What Makes Good Enterprise Search”? Every [...]
The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and [...]
Working at BA Insight I talk to customers and prospects every day about the challenges they [...]
Intranets may seem like an old concept, but they’re having a resurgence. The number of intranet “renovation” [...]
During my tenure at BA Insight, which is approaching three years, I have read lots of [...]
I love sports, no matter what sport it is. I love watching them and playing them, [...]
I’m not an IT guy. There, I said it. I’m not a programmer or a developer. [...]
At BA Insight, my team and I are often asked which metrics should be used to [...]
