According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users.” There are two approaches to an enterprise search project:
Tag Archives: Connectors
07
May
May
The most important part of my job is listening, not selling. Several months back, I was sitting in the CIO’s office of a publicly traded company. After we exchanged pleasantries, I asked very few questions. Instead, I sat there quietly and listened to the CIO. I listened to his problems and his vision. When you […]
05
Mar
Mar
Elastic{ON} 2018 just concluded, and what a great week it was. We at BA Insight started down our Elastic journey over three years ago and seeing this strategy and investment in action is very exciting. It was my first time at the conference, BA Insight’s first time as a sponsor with a booth, and because […]
06
Jun
Jun
Two of my colleagues recently published blog articles that I would like to piggy back on. Don Miller recently discussed the importance of metadata when it comes to finding information in his blog post, The Magical Answer to Making Intranet Search as Awesome as Internet Search. Mark Aschemeyer then posted an article about the importance […]
23
May
May
I recently participated in my first podcast on the BA Insight Shared Insights show. I discussed the ‘Evolution of Legal Technology’, where I shared my firsthand observations of how law firms have managed to keep up with the explosion of technology solutions over the past 20 years – all aimed at helping today’s lawyers become […]
06
Mar
Mar
Full disclosure before I begin. I have known my colleague Don Miller for almost 13 years. We are SharePoint old-timers and passionate about enterprise search. You might even say we are obsessive about search.
19
Sep
Sep
Working at BA Insight I talk to customers and prospects every day about the challenges they face in providing an intranet experience that users really like. I pulled together some notable stats on intranet usage across multiple enterprises, as well as the characteristics of intranets that users either love or hate. Here they are in […]
29
Mar
Mar
I have a tablet, a mobile, a laptop, and a smart watch. I work not only from home but also as a passenger in a car or whilst on the tube, plane or train. I work in the mornings, the afternoons, the evenings and sometimes over the weekend.
12
Aug
Aug
A big part of my job involves describing and demonstrating features of new and existing products, and explaining to people how those features might be used to make their users more productive. In April we announced a new product called User Generated InfoSites that has changed the way I go about this somewhat. I’ve demonstrated […]
30
Apr
Apr
Apache Corporation was no stranger to the struggle that many enterprises face when it comes to finding content across the enterprise. Wasted time and loss of productivity led them to search for a solution to this ever-growing problem, which resulted in them partnering with BA Insight.
23
Jan
Jan
In the first part of my blog on the Information Enrichment pillar, I discussed how autoclassification can be a power tool in providing your users a more meaningful search experience by tagging content with the right set of terms to drive findability and relevancy. In this follow up blog, I’ll discuss metadata expansion, which is […]
15
Aug
Aug
Many organizations approach BA Insight about unifying all of their information from multiple silos into one searchable SharePoint-centric knowledge management platform. The thing that was new and different about a recent engagement with a law firm was that it included a large amount of email data that had been accumulated throughout the years, which they […]
16
Jul
Jul
In part one of this series, I introduced Context as one of the “four pillars” necessary to successfully create a search-driven killer app. In this blog, I’ll introduce and discuss the Content Acquisition pillar. In its most basic form, content acquisition is a no brainer requirement for implementing search since you obviously need content in […]
12
Jun
Jun
Search is becoming more pervasive in the enterprise due to the amount of content being generated on a daily basis. As a result, IT organizations are faced with the task of implementing search-driven applications that quickly connect users to the relevant content they need to perform their jobs, while at the same time providing the […]