Save time with advanced search experiences that are relevant, personalized, and actionable.

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Our Software Transforms Digital Interactions for:

BA Insight’s Software Portfolio

Our software provides transformative, connected search experiences for all kinds of users.

platform diagram
BaInsight's SmartHub

Delight your users with personalized and actionable advanced search experiences

Modern consumer web experiences have created expectations around quality and capabilities that many organizations find difficult to deliver. BAI’s SmartHub enables advanced search capabilities such as Natural Language Query, actionable automations, and Machine Learning-based recommendations for personalized information delivery for multiple search engines. It includes a complete UI framework that takes advantage of standard web technologies such as HTML and CSS; integrates natively with websites, CX portals, and many enterprise applications; and also has APIs to enable integration with your own UI or application.

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BAInsight's AutoClassifier

Make relevancy challenges a thing of the past with automated and intelligent meta tagging

In order to deliver the right results, search systems rely on knowing everything possible about what is being searched. BAI’s AutoClassifier has been integrated with best of breed AI capabilities from Microsoft and Amazon and uses text analytics, Natural Language Processing and AI/Machine Learning to create metadata. Automatically generated metadata provides the detailed tagging and categorization of content that is required to deliver quality search results and experiences.

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BAInsight's ConnectivityHub

Deliver the content everyone needs- all of it

No website, CX portal, or enterprise search system is complete until it provides all of the data that users need.  ConnectivityHub is our highly scalable, purpose-built platform upon which we have built our 80+ connectors for business and enterprise systems to Amazon Kendra, Microsoft Search/Microsoft 365, Solr, Elasticsearch, Elastic Cloud, and Elastic Cloud Enterprise. It is also used by our customers to develop their own connectors.

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BA Insight’s software integrates with
amazon
Elastic
livetiles
Microsoft
Netdocuments
ServiceNow

Turn searches into results

We help organizations provide connected experiences.

120+

CUSTOMERS

3.5M+

USERS 

3

OF THE TOP 4 CONSULTING FIRMS

6

OF THE 10 PREMIER BIOPHARMA COMPANIES

5

OF THE 10 LARGEST LAW FIRMS

4

OF THE 10 LEADING US OIL & GAS COMPANIES

Why people are using BA Insight

“Having the OpenText Livelink Connector is a massive improvement for us.  It’s amazing how thorough the connector is – telling the index every single word, comma…everything is indexed.  We can fetch the whole organization from a digital perspective.”
Xavier Ayala - Digital Business Transformation Strategist / Esteve Pharmaceuticals
Podcast
“My vision is to make information easy to get to and bring it as close to each person as I possibly can. Then give them the absolutely frictionless ability to find other experts inside of the firm and be able to share that information with them.”
Bryan Ackermann
Bryan Ackermann - Chief Information Officer / Korn Ferry
Podcast
“If I can save legal professionals even five minutes by helping them find similar work we’ve done in the past, or save them from having to do something from scratch, it helps us serve our clients more efficiently and improves the quality of the work. This is why to us, search is so important.”
Scott-Mortenson
Scott Mortenson - Knowledge Architect / Orrick Herrington & Sutcliffe
Podcast

Finding answers should be easy

Your Own IT

Your choice of:

  • Infrastructure – yours or ours
  • Search engines
  • AI platforms
Quick Implementation

Quick deployment

From vision to production, deployment happens in weeks as opposed to months.

Low Cost

Low total cost of ownership

No/low customization means a small number of staff members needed to deploy and maintain.

Connectivity

Connected experiences

Quickly find information independent of where you are or where it resides.

As easy as 1-2-3

Proof of Concept
Implement phase one of your initiative.

Add more Capabilities
Advance to phase two based on user feedback.

Get the right results

Hooray…you now have web-like search!

AI-Driven Search White Paper

As internet search becomes even better, leaders are mired with internal complaints because their employees, searching “store-by-store”, can’t find what they need inside their organizations. Learn why enterprise search has been so difficult and how it can be made easier and more intelligent.

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Developing a Business Case for Internal Search White Paper

Given the challenges of measuring the ROI of an internal search implementation, many organizations have found Return on Value (ROV) to be a better measure. ROV focuses on the return that comes from having more engaged employees, and examples of this are provided.

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