Give

a search experience that gets the right results.


Relevant  ❯  Personalized   ❯  Actionable

Add the Power of Web-like Search to Your:

Trusted by

Put an end to bad search experiences

search

Search is broken.

A bad search experience reflects poorly on your business and brand. Provide a search experience that is relevant, personalized and actionable.

Visitors

“I searched for pricing – I got a long list of PDFs with the word “Pricing” in them. Useless.”

CUSTOMERS

“I asked for the status of my issue. I got ‘no results found’.”

EMPLOYEES

“I just wanted to know what the vacation policy is – I got the Beijing office WIFI password.”

Create a web-like search experience

Connect searches with answers regardless of where they are.

Delight your users with actionable search experiences

Create a search experience, which connects all of your systems:

  • Natural Language Search
  • Machine Learning for personalized recommendations
  • Actionable automations
  • Search from the apps your users spend time in
  • Instant previews of entire documents, regardless of location

Make your content smarter

Hyperaccurate and relevant results for your users:

Let critical information be found, no matter where it exists

Connectivity is the cornerstone of a positive and successful search experience:

  • 80+ pre-built connectors
  • Connect information sources to search engine(s) of choice
  • Secure, high performance crawling, indexing and searching
  • Management of sophisticated security scenarios

BA Insight’s Software Portfolio

Provides transformative, connected search experiences for all kinds of users.

platform diagram

BA Insight’s software integrates with

amazon
Elastic
livetiles
Microsoft
Netdocuments
ServiceNow

3.5M+

USERS

120+

CUSTOMERS

7

SEARCH ENGINES

80+

CONNECTORS

4

AI PLATFORMS

Why people are using BA Insight

“Having the OpenText Livelink Connector is a massive improvement for us.  It’s amazing how thorough the connector is – telling the index every single word, comma…everything is indexed.  We can fetch the whole organization from a digital perspective.”
Xavier Ayala - Digital Business Transformation Strategist / Esteve Pharmaceuticals
Podcast
“My vision is to make information easy to get to and bring it as close to each person as I possibly can. Then give them the absolutely frictionless ability to find other experts inside of the firm and be able to share that information with them.”
Bryan Ackermann
Bryan Ackermann - Chief Information Officer / Korn Ferry
Podcast
“If I can save legal professionals even five minutes by helping them find similar work we’ve done in the past, or save them from having to do something from scratch, it helps us serve our clients more efficiently and improves the quality of the work. This is why to us, search is so important.”
Scott-Mortenson
Scott Mortenson - Knowledge Architect / Orrick Herrington & Sutcliffe
Podcast

Let’s Get Personal…

Web-like Search Experience Antiquated Search Experience
~100% Relevant ~40%
Yes Personalized No
Yes AI-driven No
Yes Connected No
Yes Actionable No

Finding answers should be easy

Deliver relevant,
personalized and
actionable search
results.

3 SIMPLE STEPS

White Paper:
Your Website Visitors Deserve a Better Search Experience

Studies suggest that when website visitors search for information and receive relevant results, conversion rates are much higher, increasing customer engagement and revenue generation.  Read five things you can do to advance your website search.

White Paper:
The Power of AI-Assisted Enterprise Search

As web-based search continues to evolve, employees are complaining more than ever about the ability to find information within the various data repositories that exist across their organizations.  Learn why enterprise search has been so difficult and how it can be made easier, personalized, and more intelligent.

White Paper:
Developing a Business Case for Internal Search

Given the challenges of measuring the ROI of an internal search implementation, many organizations have found Return on Value (ROV) to be a better measure. ROV focuses on the return that comes from having more engaged employees, and examples of this are provided.