A bad search experience reflects poorly on your business and brand. Provide a search experience that is relevant, personalized and actionable.
Connect searches with answers regardless of where they are.
Create a search experience, which connects all of your systems:
Hyperaccurate and relevant results for your users:
Connectivity is the cornerstone of a positive and successful search experience:
USERS
CUSTOMERS
SEARCH ENGINES
CONNECTORS
AI PLATFORMS
| Web-like Search Experience | Antiquated Search Experience | |
|---|---|---|
| ~100% | Relevant | ~40% |
| Yes | Personalized | No |
| Yes | AI-driven | No |
| Yes | Connected | No |
| Yes | Actionable | No |
Infrastructure – yours or ours, Search engines, AI platforms.
No/low customization means a small number of staff members needed to deploy and maintain.
From vision to production, deployment happens in weeks as opposed to months.
Quickly find information independent of where you are or where it resides.
Studies suggest that when website visitors search for information and receive relevant results, conversion rates are much higher, increasing customer engagement and revenue generation. Read five things you can do to advance your website search.
As web-based search continues to evolve, employees are complaining more than ever about the ability to find information within the various data repositories that exist across their organizations. Learn why enterprise search has been so difficult and how it can be made easier, personalized, and more intelligent.
Given the challenges of measuring the ROI of an internal search implementation, many organizations have found Return on Value (ROV) to be a better measure. ROV focuses on the return that comes from having more engaged employees, and examples of this are provided.
