Search Solutions for Life Sciences

Drive Innovation While Adhering to Information Governance and Security Requirements

Example METRICS:

  • Cut project implementation time by 60% or more
  • Find information on the first hit 80% of the time
  • Display relevant info on the first page 70% of the time

Capabilities of our Life Sciences Knowledge Management Solution:

  • SmartHub brings intelligence to your intranet and enterprise search implementation by making it proactive, interactive, connected, and extensible.
  • Support for a variety of search technologies including Amazon Kendra, Amazon OpenSearch Service, Azure Cognitive Search, Elasticsearch, Microsoft Search, SharePoint Online, SharePoint On-premises and Solr.  Results from different search engines can be combined to mix-and-match capabilities.
  • Connectivity to enterprise systems including Veeva Vault, Documentum, Box, and more.
  • Autoclassification to increase findability using auto-tagging, metadata generation, and text analytics.
  • Smart Previews to explore content instantly, regardless of where the content resides or what type of file it is, including full hit-highlighting and dynamic hit-mapping for fast and efficient relevance assessment.
  • SmartHub Analytics to provide valuable data about your SharePoint intranet, enabling intelligent decisions to be made.

Challenges we help organizations solve include:

R&D Inefficiency

Lack of easy and rapid access to information causes duplication of effort in R&D, is extremely expensive, and slows innovation.

M&A Integration

The cadence of biotech mergers and acquisitions is accelerating, and the inability to quickly access information across the merged organization causes lost revenue and missed market opportunities.

Provider Services

Healthcare providers are an essential part of the supply chain, and poor or slow provider service is costly, frustrating, and results in poor customer service.

Employee Collaboration

When collaboration and co-operation is poor, innovation and efficiency suffer. Existing information isn’t leveraged and knowledge and expertise doesn’t get transferred properly.

Regulatory Compliance

Adherence to FDA guidance, compliance and regulatory requirements under tight timelines is extremely difficult, and the cost of penalties and recalls is enormous.

Clinical Trial Management

In deciding whether to continue or stop drug trials, a lack of key information can result in billion dollar mistakes. Educated decisions require access to all clinical trial data available.

Intranet Engagement

If users are not actively engaging with their intranet multiple times a day, then it is not as effective as it could be. Lack of intranet utilization can have a detrimental impact on an organization’s efficiency.

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Some of the benefits our life sciences customers have achieved include:

  • Ability to quickly find needed information, regardless of where it is
  • Acceleration of research and time-to-market
  • Better monitoring of publications on various subjects
  • Experts and key opinion leaders are found much more quickly
  • Enables IT agility, speeding up responsiveness to the business