Law firms face a common set of challenges as the industry goes through dramatic changes.

Our software has helped solve these problems and more through the application of search technology.

Legal Research

Lack of easy and rapid access to information causes delays, is extremely expensive, and risks missing essential insights.  The top cause of this is information silos – information stored in many different systems.  The solution is to create an internet-like search experience by providing a single access point to a unified view of information across multiple systems, creating a perfect legal search solution.  Organizations have saved millions of dollars in attorney and paralegal time by taking advantage of this approach.

Knowledge Management

Law firms are knowledge businesses.  The inability to easily identify and re-use prior work product and precedents incurs heavy PSL costs as well as reduces efficiency and utilization.  By tapping into all key systems including commercial services, and by presenting information in easy-to-use knowledge centers, firms can provide practice portals with dynamic legal content.  When they have ready access to large quantities of information with just a few mouse clicks, all levels of employees at the firm are more productive and effective.  Firms have boosted utilization rates, realization rates, and proposal win rates with this approach.

Employee Collaboration

When collaboration and co-operation is poor, innovation and efficiency suffer.  Effective search solutions deployed on the corporate intranet have saved thousands of hours and dramatically improved collaboration in the process.  By providing search solutions that integrate information and deliver results users expect, it increases their productivity, enables them to leverage existing information, and increases knowledge reuse and transfer.

Client and Matter Management

Effective management of the firm in today’s challenging legal market is essential for the long-term growth of every firm.  This requires going beyond the information held in practice management systems.  By fielding client/matter dashboards with a unified view of information across all key systems, firms improve their competitiveness and give attorneys better insight into their current and future work.

Locating Experts

The inability to take advantage of in-house experts with specialized knowledge and skills hurts both utilization and realization rates.  Geographic, organizational, and time barriers can block employees from tapping into the collective intelligence within their organizations, resulting in employees repeating errors or being unresponsive to other employees, customers, and partners as they waste time trying to find information.  By tapping into attorneys’ full “digital footprint” and providing the ability to explore and evaluate tradeoffs between desired aspects of expertise, employees can quickly connect with experts to get ideas, advice, and answers that help them perform their jobs better.

Intranet Engagement

When an intranet is ineffective, it has a detrimental impact on an organization’s efficiency.  If users are not actively engaging with their intranet multiple times per day, then it is not as effective as it should or could be.  By improving the findability and user experience on intranets, firms have reduced tedious work, improved employee engagement, and made lawyers happier and more productive.

M&A Integration

The cadence of legal mergers and acquisitions is accelerating, and the inability to quickly access information and expertise across the merged organization causes lost revenue and missed market opportunities, while also increasing risk. Leading firms have made knowledge and expertise available companywide via their intranets within three weeks by connecting across systems, adding common metadata, and surfacing information through search.