Law Firms face a common set of challenges as the industry goes through dramatic changes. Our software has helped solve these problems and more through the application of search technology.
Lack of easy and rapid access to information causes delays, is extremely expensive, and risks missing essential insights. The top cause of this is information silos - information stored in many different systems. The solution is to create an internet-like search experience by providing a single access point to a unified view of information across multiple systems. Organizations have saved millions of dollars in attorney and paralegal time by taking advantage of this approach.
Law firms are knowledge businesses. The inability to easily identify and re-use prior work product and precedents incurs heavy PSL costs as well as reduces efficiency and utilization. By tapping into all key systems including commercial services, and by presenting information in easy-to-use knowledge centers, firms can provide practice portals with dynamic legal content. When they have ready access to large quantities of information with just a few mouse clicks, all levels of employees at the firm are more productive and effective. Firms have boosted utilization rates, realization rates, and proposal win rates with this approach.
When collaboration and co-operation is poor, innovation and efficiency suffer. Effective search on the corporate intranet has saved thousands of hours and dramatically improved collaboration in the process. By providing search solutions that integrate information and deliver results users expect, it increases their productivity, enables them to leverage existing information, and increases knowledge reuse and transfer.
Client and Matter Management
Effective management of the firm in today’s challenging legal market is essential for the long-term growth of every firm. This requires going beyond the information held in practice management systems. By fielding client/matter dashboards with a unified view of information across all key systems, firms improve their competitiveness and give attorneys better insight into their current and future work.
The inability to take advantage of in-house experts with specialized knowledge and skills hurts both utilization and realization rates. Geographic, organizational, and time barriers can block employees from tapping into the collective intelligence within their organizations, resulting in employees repeating errors or being unresponsive to other employees, customers, and partners as they waste time trying to find information. By tapping into attorneys’ full “digital footprint” and providing the ability to explore and evaluate tradeoffs between desired aspects of expertise, employees can quickly connect with experts to get ideas, advice, and answers that help them perform their jobs better.
When an intranet is ineffective, it has a detrimental impact on an organization’s efficiency. If users are not actively engaging with their intranet multiple times per day, then it is not as effective as it should or could be. By improving the findability and user experience on intranets, firms have reduced tedious work, improved employee engagement, and made lawyers happier and more productive.
The cadence of legal mergers and acquisitions is accelerating, and the inability to quickly access information and expertise across the merged organization causes lost revenue and missed market opportunities, while also increasing risk. Leading firms have made knowledge and expertise available companywide via their intranets within three weeks by connecting across systems, adding common metadata, and surfacing information through search.
Our Legal Experience
The BA Insight Software Portfolio has been implemented at many visionary firms such as DLA Piper, Bryan Cave, and Wiley Rein, helping them to be at the forefront of technology by offering unparalleled access to information, on-premise or in the cloud. Attorneys enjoy an internet-like experience that helps them efficiently find relevant information from within their SharePoint portals. They can quickly identify documents and experts from across the enterprise to increase productivity and billable hours while decreasing rework.
We are Customer-Centric
BA Insight also has deep connections with Microsoft and we continually develop new capabilities, working in parallel with them. This future-proofs investments in SharePoint intranets and avoids the need for costly and complex customizations.
Our industry experts partner closely with our legal customers, ensuring that challenges are well understood and new and innovative ideas with deep knowledge, meaningful insights and the broadest range of capabilities are presented. Many of our product development efforts are inspired by our legal customers.