Tag Archives: Information Strategy

Content Search Solution: 12 Reasons to Buy Instead of DIY

Woman at work using a content search solution.

When organizations are inundated with vast amounts of digital information, managing and accessing content has become a pivotal challenge, regardless of their scale. At the core of decision-making lies a crucial question: Should a company opt for a pre-built enterprise content search solution or embark on a journey to develop one internally?  Although the appeal […]

Making the impossible possible: BA Insight at ILTACON 2023

BA Insight at ILTACON

The Upland team always looks forward to ILTACON. We attend this premier legal technology event every year without fail, and each year we’re excited to meet up with old friends, connect with new faces, and be a part of the hustle and bustle of the week. Keep reading for everything you missed from BA Insight […]

Why Does Enterprise Search Have Such a Negative Reputation?

This month is my six year anniversary at BA Insight, and during these years, after many discussions with prospects, customers and even analysts, it is obvious that enterprise search has a bad rap. I’m not sure if you have observed this, but convincing leadership that enterprise search should be an area of investment is often […]

Our Customers Are “Visionaries”

I am a technologist at heart who has always been extremely interested in working with customers. So, when the opportunity came to be CTO and Chief Customer Officer simultaneously, I embraced it and am super excited about it. Being one of the few executives with this type of combination role, the advantages that it has […]

Success Factors for Enterprise Search

One of the things I get asked most often is “What Makes Good Enterprise Search”? Every enterprise is different, so there is not a universal solution, but there are things that are common across every successful Enterprise Search project I’ve encountered.