Resource Center

White Papers

Upland and BA Insight whitepaper symbol

BA Insight Overview

BA Insight transforms the outcome of digital interactions through advanced, web-like search experiences that are relevant, personalized, and actionable. Our search software works within enterprise systems, customer portals, and websites—turning searches into actionable insights, regardless of where your content or users are. Upland BA Insight transforms the outcome of digital interactions through advanced, web-like search experiences that are relevant, personalized, and actionable. Our search software works within enterprise systems, customer portals, and websites—turning searches into actionable insights, regardless of where your content or users are.

Download

BA Insight Documentum Connector

BA Insight’s Documentum Connector securely indexes Documentum objects’ full text and metadata into SharePoint’s search engine, enabling a single searchable result set across content from multiple repositories. This is unlike other connectors that surface Documentum records in the SharePoint environment one at a time for process management. The latter type of connector cannot be used to index content in the SharePoint search engine.

Download

NetDocuments and BA Insight: Better Together

BA Insight enables organizations across the globe to improve workplace productivity while reducing costs and complexity. Users can access a unified view and only need to look in one place to find the content necessary to do their jobs, making their day-to-day work more efficient. The combined solution powered by NetDocuments and BA Insight is different from other search systems available today, because delivering what can be described as basic search is not enough in a world where information is vital to the success of a knowledge-driven organization.

Download

Bridge the gap between your data and generative AI

Generative AI has put the business world on notice. Organizations are searching for ways to integrate this innovative technology into daily processes, however, most lack the infrastructure or ability to truly integrate their content securely into Generative AI. BA Insight is putting organizations on the fast-track to enable Generative AI. Let’s dive in.

Download

Increase workforce productivity with AI-powered search

BA Insight’s AI-powered enterprise search solution is the next step in unlocking and increasing your organization’s workforce productivity. BA Insight empowers workers to find relevant and accurate information across the entire enterprise by harnessing the power of advanced search capabilities through our innovative products like SmartHub, AutoClassifier, and SmartAutomation.

Download

Data intelligence done right: 3 best practices for managing knowledge

Employees spend as much as 19% of their day simply trying to locate information needed to do their jobs, or worse, duplicating efforts by recreating content in lost or misfiled documents. Read our white paper to learn why understanding your organization’s content, where it is stored, and how to utilize it enables you to serve your customers more effectively.

Download

Web-like advanced enterprise search

Delivering personalized and connected search experiences across the enterprise helps employees quickly find needed information, regardless of where it exists. Learn how advanced search saves valuable time and reduces employee frustration, resulting in a more productive team.

Download

Searching for the Google experience

Nowadays, the search experience people strive for is for it to be “Google-like.” Thanks to the latest technology innovations, learn some of the key things you can do today to bring this experience to the enterprise.

Download

Reimagining the search experience

The ability to instantly find relevant information and gain insights in large amounts of data from a variety of sources is key to organizational productivity. Learn about some of the latest technology that is being implemented to make enterprise search more web-like and actionable.

Download

The power of AI-assisted enterprise search

Businesses run on information, much of which is often hidden in siloed systems. AI-assisted enterprise search is a must to ensure knowledge workers can access the documents and data they need to make informed decisions and power their work. Learn more about the components of BA Insight’s unified enterprise search experience and why it should be a mission-critical solution at your organization.

Download

The business case for internal search

When it comes to implementing internal search, many organizations have found the Return on Value (ROV) to be the ideal measure of success. Let’s walk through the ways that effective internal search results in more engaged employees, more accessible data, and ultimately, more satisfied customers..

Download

Enterprise search in modern law firms

Search is foundational to a wide variety of experiences. For example, the data that organizations accumulate contains key insights that can significantly increase productivity and efficiency. However, the ability to instantly find relevant information to gain insights from within the large amounts of data that exists from a variety of sources is often a hurdle that needs to be overcome. Enterprise search is the key to finding and unlocking insights from these massive volumes of data.

Download

Web-like, advanced search is business critical for customer portals

Learn how you can stop frustrating your customers and provide a self-service experience your customers will love.  Simple improvements to your customer portal search can yield big benefits in customer satisfaction and retention.

Download

Your website visitors deserve a better search experience

Studies suggest that when website visitors search for information and receive relevant results, conversion rates are much higher, increasing customer engagement and revenue generation.  Read five things you can do to advance your website search.

Download