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Ensure Content Search Success with Upland’s Managed Services

To fully enhance the worth of your investment and achieve optimal returns, it is crucial to collaborate with a partner capable of delivering guidance and assistance in attaining your business objectives. Upland BA Insight provides top-notch service and support customized to meet each customer’s unique requirements.

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Infographic: Should you Buy or Build a Content Search Solution?

Why buy a content search solution when you could create your own in-house? Purchasing an enterprise content search solution triumphs over internal development. When organizations are facing a tsunami of digital data, the ability to effectively manage and find content is a critical concern to keep work flowing while improving efficiency and reducing costs.

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12 Reasons to Buy Instead of Build a Content Search Solution

In an era characterized by a deluge of digital data, the ability to effectively manage and find content has become a critical concern for organizations of all sizes. The decision-making process starts with one fundamental choice: Should a business invest in a ready-made enterprise content search solution or build one in-house? While the allure of a custom solution tailored to your exact needs might seem tempting, it’s important to consider the significant advantages of buying an enterprise content search solution. In this comprehensive article, we will delve into the benefits of purchasing an off-the-shelf solution versus opting for an in-house development approach.

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BA Insight Overview

BA Insight transforms the outcome of digital interactions through advanced, web-like search experiences that are relevant, personalized, and actionable. Our search software works within enterprise systems, customer portals, and websites—turning searches into actionable insights, regardless of where your content or users are. Upland BA Insight transforms the outcome of digital interactions through advanced, web-like search experiences that are relevant, personalized, and actionable. Our search software works within enterprise systems, customer portals, and websites—turning searches into actionable insights, regardless of where your content or users are.

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BA Insight Software-as-a-Service Overview

Generative AI has put the business world on notice. Organizations are searching for ways to integrate this innovative technology into daily processes, however, most lack the infrastructure or ability to truly integrate their content securely into Azure Cognitive Search. See how BA Insight is putting organizations on the fast track to get more done.

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Technical Overview of ConnectivityHub and Connectors

Connectivity is the cornerstone to any internal search/enterprise search implementation. ConnectivityHub is a platform that “connects the search dots” by securely indexing full text and metadata from source systems into a single index, enabling a single, searchable result set across content from all sources. This paper provides an overview of the ConnectivityHub architecture, explains BA Insight’s connectors, highlights the challenges behind connectors, and defines which search indices ConnectivityHub can be used.

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BA Insight Documentum Connector

BA Insight’s Documentum Connector securely indexes Documentum objects’ full text and metadata into SharePoint’s search engine, enabling a single searchable result set across content from multiple repositories. This is unlike other connectors that surface Documentum records in the SharePoint environment one at a time for process management. The latter type of connector cannot be used to index content in the SharePoint search engine.

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NetDocuments and BA Insight: Better Together

BA Insight enables organizations across the globe to improve workplace productivity while reducing costs and complexity. Users can access a unified view and only need to look in one place to find the content necessary to do their jobs, making their day-to-day work more efficient. The combined solution powered by NetDocuments and BA Insight is different from other search systems available today, because delivering what can be described as basic search is not enough in a world where information is vital to the success of a knowledge-driven organization.

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Bridge the Gap Between Your Data and Azure OpenAI

Generative AI has put the business world on notice. Organizations are searching for ways to integrate this innovative technology into daily processes, however, most lack the infrastructure or ability to truly integrate their content securely into Azure AI Search. See how BA Insight is putting organizations on the fast track to get more done.

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Extend Your Microsoft Copilot Experience with BA Insight

In today’s dynamic business environment, you can accelerate AI-enablement with BA Insight’s integrated solution with Microsoft Copilot for 365. Deploy your world-class AI-powered assistant across all your content sources through BA Insight’s indexing ability.

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Modernizing Enterprise Search with a Hybrid Federated Approach

Federated search at query-time is now as good as federated search at index-time. Enterprise search results can be significantly improved when combining these two federated search approaches.

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Bridge the Gap Between your Data and Generative AI

Generative AI has put the business world on notice. Organizations are searching for ways to integrate this innovative technology into daily processes, however, most lack the infrastructure or ability to truly integrate their content securely into Generative AI. BA Insight is putting organizations on the fast-track to enable Generative AI. Let’s dive in.

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Increase workforce productivity with AI-powered search

BA Insight’s AI-powered enterprise search solution is the next step in unlocking and increasing your organization’s workforce productivity. BA Insight empowers workers to find relevant and accurate information across the entire enterprise by harnessing the power of advanced search capabilities through our innovative products like SmartHub, AutoClassifier, and SmartAutomation.

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Data intelligence done right: 3 best practices for managing knowledge

Employees spend as much as 19% of their day simply trying to locate information needed to do their jobs, or worse, duplicating efforts by recreating content in lost or misfiled documents. Read our white paper to learn why understanding your organization’s content, where it is stored, and how to utilize it enables you to serve your customers more effectively.

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Web-like advanced enterprise search

Delivering personalized and connected search experiences across the enterprise helps employees quickly find needed information, regardless of where it exists. Learn how advanced search saves valuable time and reduces employee frustration, resulting in a more productive team.

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Searching for the Google experience

Nowadays, the search experience people strive for is for it to be “Google-like.” Thanks to the latest technology innovations, learn some of the key things you can do today to bring this experience to the enterprise.

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Reimagining the search experience

The ability to instantly find relevant information and gain insights in large amounts of data from a variety of sources is key to organizational productivity. Learn about some of the latest technology that is being implemented to make enterprise search more web-like and actionable.

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The power of AI-assisted enterprise search

Businesses run on information, much of which is often hidden in siloed systems. AI-assisted enterprise search is a must to ensure knowledge workers can access the documents and data they need to make informed decisions and power their work. Learn more about the components of BA Insight’s unified enterprise search experience and why it should be a mission-critical solution at your organization.

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The business case for internal search

When it comes to implementing internal search, many organizations have found the Return on Value (ROV) to be the ideal measure of success. Let’s walk through the ways that effective internal search results in more engaged employees, more accessible data, and ultimately, more satisfied customers..

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Enterprise search in modern law firms

Search is foundational to a wide variety of experiences. For example, the data that organizations accumulate contains key insights that can significantly increase productivity and efficiency. However, the ability to instantly find relevant information to gain insights from within the large amounts of data that exists from a variety of sources is often a hurdle that needs to be overcome. Enterprise search is the key to finding and unlocking insights from these massive volumes of data.

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Web-like, advanced search is business critical for customer portals

Learn how you can stop frustrating your customers and provide a self-service experience your customers will love.  Simple improvements to your customer portal search can yield big benefits in customer satisfaction and retention.

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Your website visitors deserve a better search experience

Studies suggest that when website visitors search for information and receive relevant results, conversion rates are much higher, increasing customer engagement and revenue generation.  Read five things you can do to advance your website search.

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