A Microsoft AI Tour in New York City? I was intrigued from the start. But what I experienced was so much more than just another tech event. It was a celebration of community, a showcase of incredible innovation, and a glimpse into the fascinating future of AI. As someone steeped in the Salesforce ecosystem for […]
Tag Archives: Artificial Intelligence
Generative AI has transitioned from a groundbreaking novelty to an indispensable tool, empowering users with instant access to information, creative content generation, and streamlining workflows across industries. But a new, even more transformative wave is cresting: Agentic AI. While generative AI acts as a highly skilled consultant, providing insightful analyses, comprehensive recommendations, and articulate summaries, […]
It was incredible to be back in the home of deep-dish pizza, 10 years after my last Microsoft Ignite in Chicago! So much has changed since my last visit, both with the cityscape and the business landscape. Fifteen years ago, AI was a niche topic mostly confined to academia and early adopters. Today, Gartner predicts […]
The buzz around AI-enabled content and knowledge management was all over the place at this year’s KM&I for Legal conference, where several prominent firms showcased their latest initiatives. I was on the ground in New York with the Upland BA Insight team and spent the week soaking up a ton of information, while finding time […]
The past few years have been huge for emerging tech, and as we’re looking toward 2026 and beyond, I’m getting the sense that a lot of our customers are a little burnt out regarding AI. Everyone’s still excited, but can you feel it? After months of nonstop headlines, many of us are beginning to come […]
Just when you thought you were catching up with all the AI terminology, another concept surfaces: Copilot Agents. While the buzzword “Copilot” has already become synonymous with AI-driven assistance, it’s worth pausing and exploring this next evolution in this ever-growing space. What makes Copilot agents so different? And how can Microsoft’s approach extend into a […]
It seems like every day the world of AI brings a new buzzword, trend, or overused phrase. Although the term isn’t necessarily new, the newest word to enter the arena is “Copilot”. But what exactly is the context of the word Copilot in the world of generative AI? What’s the substance behind the buzz? Let’s […]
AI Platform Comparison: Microsoft Copilot for 365, Copilot Studio or Azure Open AI Studio? Earlier this week, we heard from Modern Work leaders like Jeff Teper and others, releasing more news on Copilot for 365, Copilot Studio, and more at the Microsoft Build Conference! We came with one takeaway: the AI buzz is louder than […]
Searching for something you need to get your job done can often feel like digging through an endless mountain of knowledge. Unfortunately, most searches rely on keyword matches, so you need to know exactly what you’re looking for to locate it quickly and efficiently. Without precise terminology, you waste countless hours unearthing irrelevant information. When […]
The Upland team always looks forward to ILTACON. We attend this premier legal technology event every year without fail, and each year we’re excited to meet up with old friends, connect with new faces, and be a part of the hustle and bustle of the week. Keep reading for everything you missed from BA Insight […]
Generative AI. LLM machine mearning (Large Language Models). OpenAI. ChatGPT. Amazon Bedrock. Microsoft Copilot. The buzz out there right now is deafening. But what does it all mean? I have been in technology sales for almost 30 years. In that time, I have witnessed amazing technological advancements. I experienced the dot.com bubble firsthand. Way before […]
Data is growing exponentially, and over 90% of data is unstructured1, creating a challenge for organizations to find and surface the right information to their customers. What organizations need is a solution that enables them to uncover latent insights from all their content by quickly identifying relevant information and meaningful patterns. Knowledge mining is a […]
Azure Cognitive Search is a cloud search service with built-in AI capabilities that enrich all types of information to easily identify and explore relevant content at scale. It has a rich set of features, including instant scaling, AI integrations, and complete code flexibility, making it worthy of consideration beyond its initial developer focus. As a […]
Ask yourself this – do you want to live in a world where you spend hours unsuccessfully searching for information, going to multiple applications to search, and ultimately becoming more and more frustrated? Hopefully the answer is no. In this vlog, my aim is to demonstrate how you can take internal search to the next […]
So, day one of London’s Taxonomy Bootcamp 2019 is well under way. Every day is a school day, so I am taking in a lot of information from the very interesting and informative sessions so far. Not least is Emma Chittenden’s keynote, “That word you keep using? I don’t think you know what it means”, […]
I was delighted to recently join the BA Insight Shared Insights Podcast to talk about how everything that was Sci-Fi when I was a kid is now real. It’s sometimes hard to remember that fact when sitting in traffic and struggling to hear people on conference calls, or wondering when a download will start… But […]
I am asked more and more by my clients and prospects if we can help them with identifying, analyzing, and tagging image and video files in their enterprise. This is not surprising given that the modern enterprise is creating and storing an ever-increasing amount of videos and images either as standalone files or contained inside […]
It seems that at the start of every year, people spend time predicting what will happen that year. Since it’s the start of spring, and I’ve only got 9 months of this year ahead of me, I figured a different approach was needed. I’ll take a shot at predicting what won’t happen.
Raise your hand: How often do you review the title of, say, the Word document you are writing or make sure the “Description” field is filled out before you publish and share it?
Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” was released. The full report is well worth the time to read, but after we closed out 2018, I couldn’t get one section of the report out of my mind. Specifically, the first of their three core findings that […]
- 1
- 2
