Posts by Rick Fafard

Dynamic Ranking | Real World Examples and Benefits | BA Insight

As Technical Director of Professional Services, I have been working with customers to help them implement their search-driven applications/portals for multiple years. In a few recent implementations, Dynamic Ranking helped our customers deliver relevant search results based on rules that are aligned with established business requirements.

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SharePoint as a Portal | Searching Documents and Email | BA Insight

Many organizations approach BA Insight about unifying all of their information from multiple silos into one searchable SharePoint-centric knowledge management platform. The thing that was new and different about a recent engagement with a law firm was that it included a large amount of email data that had been accumulated throughout the years, which they…

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