As someone relatively new to legal technology, I’ve found myself entering the industry at a pivotal time, just as AI is moving from theory to real-world implementation in legal workflows. Law firms of all sizes are asking fundamental questions, such as: What can AI do? What can’t it do? And perhaps most importantly, what shouldn’t […]
Tag Archives: Knowledge Management
The buzz around AI-enabled content and knowledge management was all over the place at this year’s KM&I for Legal conference, where several prominent firms showcased their latest initiatives. I was on the ground in New York with the Upland BA Insight team and spent the week soaking up a ton of information, while finding time […]
AI Platform Comparison: Microsoft Copilot for 365, Copilot Studio or Azure Open AI Studio? Earlier this week, we heard from Modern Work leaders like Jeff Teper and others, releasing more news on Copilot for 365, Copilot Studio, and more at the Microsoft Build Conference! We came with one takeaway: the AI buzz is louder than […]
When organizations are inundated with vast amounts of digital information, managing and accessing content has become a pivotal challenge, regardless of their scale. At the core of decision-making lies a crucial question: Should a company opt for a pre-built enterprise content search solution or embark on a journey to develop one internally? Although the appeal […]
The Upland team always looks forward to ILTACON. We attend this premier legal technology event every year without fail, and each year we’re excited to meet up with old friends, connect with new faces, and be a part of the hustle and bustle of the week. Keep reading for everything you missed from BA Insight […]
Upland BA Insight’s workforce productivity software is a game changer for knowledge management. In the modern business world, the ability to access relevant information quickly and efficiently can mean the difference between a missed opportunity and a successful sale. However, countless hours are wasted in organizations as workers struggle to find and manage content, information, and […]
I am a technologist at heart who has always been extremely interested in working with customers. So, when the opportunity came to be CTO and Chief Customer Officer simultaneously, I embraced it and am super excited about it. Being one of the few executives with this type of combination role, the advantages that it has […]
Forbes recently posted an interesting article on nine disruptive tech breakthroughs in 2018. I found it to be a good read and saw some real parallels within the search industry. I’ve shared my thoughts on these points below. The full article can be found here, and I’ve included excerpts from each of their disruptors.
The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and full of news. One of my favorite areas is the Mobile and Intelligent Intranet introduced as a theme in the Future of SharePoint. At Ignite, Mark Kashman and Adam Harmetz had a great session titled Discover what’s new and what’s coming […]
Intranets may seem like an old concept, but they’re having a resurgence. The number of intranet “renovation” projects is up, and many of these projects are “teardowns” looking to leapfrog into a much better employee experience by starting fresh. There has been a rash of new products coming on the market touting “ready to use” intranets in […]
