Relevant, personalized, and actionable search experiences
Our software portfolio transforms the outcome of digital interactions through advanced, web-like search experiences that are relevant, personalized, and actionable. Our search software works within websites, customer portals, and enterprises; turning searches into actionable insights, regardless of where your content or users are.
Modern consumer web experiences have set a high bar, creating expectations around quality and capabilities that many organizations find difficult to deliver. There is a constant pressure for websites, customer portals, and enterprise applications to match these experiences, but unfortunately they are falling short of meeting these expectations. In all of these cases there is a consistent challenge of users being able to easily find what they are looking for.
We are passionate about solving this problem, which comes down to relevant and actionable results. Your website visitors, customers and employees all deserve a better experience – one that is connected, accurate, reliable and fast.
We all know the old adage of “time is money”, and it has never been more true than in today’s world. People are used to having instant access to information right at their fingertips, with the ability to take immediate action. They have also become accustomed to not having to learn new technology to search since they can just ask for what they need in regular language. This is the expectation, and the experience on websites, customer portals, and enterprise applications is far from it, creating frustration and ultimately wasting time and money.
Web visitors who cannot find the product details they need end up giving up and going somewhere else. Customers who cannot solve their problems are often lost to competitors due to a poor customer experience. Employees unable to find the information needed to do their jobs become disillusioned and ineffective. For organizations to survive, information must be easy to find and should not be an obstacle to getting work completed.
Our technology solves this problem by providing advanced search experiences to ogranizations, turning their searches into valuable results.