Tag Archives: SharePoint 2013

Why is Your SharePoint Intranet User Adoption Not Even CLOSE to What You’d Like?

SharePoint Intranet User Adoption

In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of […]

SharePoint Olympics: How to Win a SharePoint Intranet Gold Medal

SharePoint Olympics

I love sports, no matter what sport it is. I love watching them and playing them, especially global sporting events like the footballing World Cup and the baseball World Series to name but a few, and they don’t come bigger than the Olympics.

The Evolution of SharePoint

Elastic and SharePoint

I’m not an IT guy. There, I said it. I’m not a programmer or a developer. When I look at SharePoint, I’m not seeing it from the perspective of someone who can dig into the guts of the code and make it dance for me. I’m thinking about the business problems it can solve for […]

Multiplying the Benefits of SharePoint

multiply the benefits of sharepoint

SharePoint is perhaps the most widely used portal platform in the world, and with good reason. The user interface is highly configurable, it provides powerful capabilities for content collaboration, and has a world class search engine embedded within it. The native tools within SharePoint provide a core set of capabilities, but leveraging those to meet […]

Ignite from a Search Perspective

A tsunami of new capabilities and content I’m still recovering from an incredible week at Microsoft’s Ignite conference.  There is SO much to talk about! Since it was the first Ignite, combining the SharePoint, Exchange, and Lync conferences with TechEd and more, nobody knew quite what to expect and where the balance of training and […]

How to Leverage Your Existing IT Investment to Deliver a Highly Effective Customer Support Portal

Gone are the days where customers could be supported by posting a phone number and email address, and then letting support representatives drive resolution directly. Customer portals are an expected and necessary tool in the war chest of effective support organizations. The effectiveness of these portals can go a long way in increasing representative efficiency […]

Building a Search-Driven Killer App – Part Four, User Experience

In the final part of this series, I’ll introduce and discuss the User Experience pillar. This is the easiest of the four pillars for everyone to understand because it relates to the topics involving the search user interface (UI). The user interface is what your users interact with, so it’s really important that it provides […]

The State of Enterprise Search Infographic

A recent AIIM Survey sponsored by BA Insight titled, “SEARCH AND DISCOVERY – EXPLOITING KNOWLEDGE, MINIMIZING RISK” exemplifies the importance of enterprise search and points out where many of the gaps are.  As an example, 71% of organizations polled say that search is vital or essential to their business, yet only 18% have cross repository […]

Graph-Like Search with SharePoint

Graph-based search has emerged as a major break-through in search technology. It goes beyond simple keyword matching to take into account entities and relationships between entities for increased relevancy. Although graph search in SharePoint today is reserved to Office 365 and Delve, you achieve similar results with SharePoint on-premise under the right circumstances. This blog […]

SharePoint 2013 Search Tips and Tricks

A recent AIIM Survey sponsored by BA Insight titled, “SEARCH AND DISCOVERY – EXPLOITING KNOWLEDGE, MINIMIZING RISK” exemplifies the importance of enterprise search and points out where many of the gaps are.  As an example, 71% of organizations polled say that search is vital or essential to their business, yet only 18% have cross repository […]

Setting up a Visual Best Bet and Recommended Results for Search in SharePoint 2013

Here at BA Insight we’ve recognized through our research that one of the key pillars of search is UX or user experience. In SharePoint 2013, the popular best bets have been integrated into the new Query rules. When a user searches for a result, it’s important to display the most authoritative results. Those results that […]

An Overview of Hybrid Search – Yes is it possible! | BA Insight

So, you’ve been using Office 365 and finding some level of success and now you’re thinking about how your users can get search across both environments.  First off if you haven’t already started doing things like Dirsync for your users, you’re in for a treat.

SharePoint Search UI and Terms | Quick Reference Guide | BA Insight

In SharePoint 2013, one of the biggest investments was in Search.  There is a lot there.  Lots of changes and much to get use to in promoting enterprise search as the killer app.  I’m disappointed by how frequently I see search overlooked and underutilized.

Building a Search-Driven Killer App, Part 1 | BA Insight

Search is becoming more pervasive in the enterprise due to the amount of content being generated on a daily basis.  As a result, IT organizations are faced with the task of implementing search-driven applications that quickly connect users to the relevant content they need to perform their jobs, while at the same time providing the […]