Posts Tagged ‘SharePoint 2013’

The Evolution of SharePoint

Elastic and SharePoint

I’m not an IT guy. There, I said it. I’m not a programmer or a developer. When I look at SharePoint, I’m not seeing it from the perspective of someone who can dig into the guts of the code and make it dance for me. I’m thinking about the business problems it can solve for…

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Multiplying the Benefits of SharePoint

multiply the benefits of sharepoint

SharePoint is perhaps the most widely used portal platform in the world, and with good reason. The user interface is highly configurable, it provides powerful capabilities for content collaboration, and has a world class search engine embedded within it. The native tools within SharePoint provide a core set of capabilities, but leveraging those to meet…

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Ignite from a Search Perspective

A tsunami of new capabilities and content I’m still recovering from an incredible week at Microsoft’s Ignite conference.  There is SO much to talk about! Since it was the first Ignite, combining the SharePoint, Exchange, and Lync conferences with TechEd and more, nobody knew quite what to expect and where the balance of training and…

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How to Leverage Your Existing IT Investment to Deliver a Highly Effective Customer Support Portal

Gone are the days where customers could be supported by posting a phone number and email address, and then letting support representatives drive resolution directly. Customer portals are an expected and necessary tool in the war chest of effective support organizations. The effectiveness of these portals can go a long way in increasing representative efficiency…

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Search-First Strategy to Migration

It is estimated that only 35% of customers are running SharePoint 2013. A majority are still running SharePoint 2010, and others are still running even earlier versions of SharePoint (Forrester Research 2014 Global Usage Survey).

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The State of Enterprise Search Infographic

A recent AIIM Survey sponsored by BA Insight titled, “SEARCH AND DISCOVERY – EXPLOITING KNOWLEDGE, MINIMIZING RISK” exemplifies the importance of enterprise search and points out where many of the gaps are.  As an example, 71% of organizations polled say that search is vital or essential to their business, yet only 18% have cross repository…

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Graph-Like Search with SharePoint

Graph-based search has emerged as a major break-through in search technology. It goes beyond simple keyword matching to take into account entities and relationships between entities for increased relevancy. Although graph search in SharePoint today is reserved to Office 365 and Delve, you achieve similar results with SharePoint on-premise under the right circumstances. This blog…

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SharePoint 2013 Search Tips and Tricks

A recent AIIM Survey sponsored by BA Insight titled, “SEARCH AND DISCOVERY – EXPLOITING KNOWLEDGE, MINIMIZING RISK” exemplifies the importance of enterprise search and points out where many of the gaps are.  As an example, 71% of organizations polled say that search is vital or essential to their business, yet only 18% have cross repository…

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Building a Search-Driven Killer App, Part 1 | BA Insight

Search is becoming more pervasive in the enterprise due to the amount of content being generated on a daily basis.  As a result, IT organizations are faced with the task of implementing search-driven applications that quickly connect users to the relevant content they need to perform their jobs, while at the same time providing the…

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