Smart Automation is our highly scalable, purpose-built platform upon which we build automations and integrations for business and enterprise systems. This provides “connected” employee experiences, regardless of where the data or systems reside. Smart Automation enables the completion of any task, simple or complex, with a click of a button — all without leaving search. It is also used by our customers to develop their own automations and integrations.
Smart Automation provides the following core capabilities:
- Out-of-the-box automations and integrations to key business applications
- The ability to easily create automations and integrations with our drag and drop design studio
- Secure, high performance operations
- Management of sophisticated workflow scenarios
- Enables the completion of any task, simple or complex, with a click of a button — all without leaving search.
- Can leverage and move data between source systems
- Can run standalone, or integrated with BA Insight’s SmartHub to create Digital WorkHubs that provide microservices to automate tasks and/or activity streams across multiple systems, reducing the need to visit and interact with each one individually.