We’ve all read the stats about how much of the content currently being generated and managed within organizations is unstructured, and we’ve worried about the opportunities that might be missed if we are not able to leverage the knowledge this content contains. Indexing the content with your favorite search engine is a start, but it […]
One of the things I get asked most often is “What Makes Good Enterprise Search”? Every enterprise is different, so there is not a universal solution, but there are things that are common across every successful Enterprise Search project I’ve encountered.
Working at BA Insight I talk to customers and prospects every day about the challenges they face in providing an intranet experience that users really like. I pulled together some notable stats on intranet usage across multiple enterprises, as well as the characteristics of intranets that users either love or hate. Here they are in […]
SharePoint is perhaps the most widely used portal platform in the world, and with good reason. The user interface is highly configurable, it provides powerful capabilities for content collaboration, and has a world class search engine embedded within it. The native tools within SharePoint provide a core set of capabilities, but leveraging those to meet […]
Chances are that for many years now your organization has been utilizing analytics tools such as Google Analytics to make smarter decisions about your website. The data you’ve gathered has helped you create a better experience for your visitors.
A big part of my job involves describing and demonstrating features of new and existing products, and explaining to people how those features might be used to make their users more productive. In April we announced a new product called User Generated InfoSites that has changed the way I go about this somewhat. I’ve demonstrated […]
When I talk to SharePoint Administrators about metadata, a typical use case is that of a user uploading a document to a library. As part of the upload process, the user is asked to populate several fields which classify the document with attributes like Department, Product, Security Level, and the like.
EMC’s Documentum has been widely adopted as it is one of the preeminent enterprise content management and records management platforms. With the vast amount of valuable content housed within Documentum across enterprises today, it’s critical that they be able to access and capture this content as a fundamental part of any successful search effort.