Data Intelligence refers to the tools and methods organizations use to better understand the information they collect and store, to improve the quality of their goods or services. Information and knowledge management is often underutilized because it is expensive and time-consuming to capture and deposit information into a manageable repository. What is the price of NOT […]
Tag Archives: Enterprise Search
I’m showing my age somewhat, but when I was at school, Google search was only just getting going and these types of paradoxical ideas like ChatGPT and generative AI were akin to something that you only see in a movie, but difficult to believe could happen—like the hoverboard concept in Back to the Future II. The idea that […]
As I promised in my last blog, I will discuss real-world examples of hybrid search deployment projects at both a large, publicly-traded manufacturing company and a well-known multi-national law firm. First, let’s look at the manufacturing company and understand a bit about their systems. Their business productivity stack is Microsoft O365, and all business records […]
As promised, this is a follow up blog about a deployment at one of the world’s largest biopharmaceutical companies committed to discovering, developing, and delivering innovative medicine to patients. The organization’s complex environment includes data in numerous silos, both in the cloud and on-premises. This includes SharePoint, Veeva Vault, website content, databases, and home-grown applications […]
In part two of my blog series, I discussed how the single index is going the way of the dinosaur. I also introduced the concept of an “In-App” enterprise search experience, which I think is the future. Even more bluntly, In-App Search is game-changing technology. It allows users to seamlessly access information spread across multiple […]
I have been in the enterprise search market for over a decade and have had the fortune of working with many visionary companies. For too long, many have considered enterprise search to be too complex, which has resulted in organizations staying away from solving a business-critical problem for the team members. At BA Insight, we […]
Ask yourself this – do you want to live in a world where you spend hours unsuccessfully searching for information, going to multiple applications to search, and ultimately becoming more and more frustrated? Hopefully the answer is no. In this vlog, my aim is to demonstrate how you can take internal search to the next […]
So, day one of London’s Taxonomy Bootcamp 2019 is well under way. Every day is a school day, so I am taking in a lot of information from the very interesting and informative sessions so far. Not least is Emma Chittenden’s keynote, “That word you keep using? I don’t think you know what it means”, […]
I was delighted to recently join the BA Insight Shared Insights Podcast to talk about how everything that was Sci-Fi when I was a kid is now real. It’s sometimes hard to remember that fact when sitting in traffic and struggling to hear people on conference calls, or wondering when a download will start… But […]
This month is my six year anniversary at BA Insight, and during these years, after many discussions with prospects, customers and even analysts, it is obvious that enterprise search has a bad rap. I’m not sure if you have observed this, but convincing leadership that enterprise search should be an area of investment is often […]
Raise your hand: How often do you review the title of, say, the Word document you are writing or make sure the “Description” field is filled out before you publish and share it?
Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” was released. The full report is well worth the time to read, but after we closed out 2018, I couldn’t get one section of the report out of my mind. Specifically, the first of their three core findings that […]
Why don’t computers work like people think? Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever. Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.
Simply put, how much effort, energy, and forethought you invest in the content strategy and overall information architecture of your source systems significantly impacts the complexity and time needed to deliver a robust comprehensive enterprise search solution. Customers often embark upon their journeys with our products with the upfront understanding that enterprise search and the […]
According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users.” There are two approaches to an enterprise search project:
I remember becoming interested in joining BA Insight a couple of years ago. At that time, the market was called “Enterprise Search”. In the past few years, both Gartner and Forrester have renamed the category. Gartner calls it Insight Engines and emphasizes the use of relevancy methods and proactive or interactive information delivery in context. […]
In this two-part post I’ll try to explain, compare, and contrast the different search solutions available from Microsoft including SharePoint Server, SharePoint Online, Hybrid SharePoint, Delve, Azure, and Bing. I try to take a business first approach, one I use with my clients, to use search to solve business problems. In part one I’ll start […]
I’m delighted that Matthew McDermott and Kevin Watters have joined BA Insight’s Advisory Board. Both are top-notch search gurus, new colleagues, and old friends. I know them from different worlds- Matthew from SharePoint search and Kevin from open source search.
After having a great ride in cyber security for over four years, I was excited to get back into collaboration with BA Insight just over eight months ago and also join a former colleague of mine, Mark Aschemeyer. People often ask what I do for a living now that I have joined BA Insight. Initially […]
Elastic{ON} 2018 just concluded, and what a great week it was. We at BA Insight started down our Elastic journey over three years ago and seeing this strategy and investment in action is very exciting. It was my first time at the conference, BA Insight’s first time as a sponsor with a booth, and because […]
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