SmartHub is the first platform to combine robotic process automation and integration with on-premise and cloud-based systems, regardless of whether they have APIs. It also provides data connectivity for enterprise search, boosting the productivity of your users. This makes enterprise search actionable while providing an internet-like search experience. It also reduces the need for users to go to multiple systems to get their jobs done, removes the need to guess which systems have the right information, and helps with the onboarding of new employees by decreasing training costs and time.
SmartHub combines automation, bots, query processing, index orchestration, data integration, type ahead, and analytics with machine learning and AI to provide process automation, natural language query, personalization, recommendations, filtering, relevancy, and reporting. It can be deployed stand-alone, with our mobile ready internet-ike HTML/CSS interface, through APIs, or directly embedded in core applications (Exchange, Teams, Dynamics, Salesforce, ServiceNow, SiteCore, etc.) utilized by your end users on a daily basis, making it a central hub for enterprise search.
When coupled with BA Insight’s ConnectivityHub and our 80+ connectors, enterprise search becomes boundaryless, providing equal access of all enterprise information to all users.