Is a Single Pane of Glass Really Enough?

round window pane

In part two of my blog series, I discussed how the single index is going the way of the dinosaur.  I also introduced the concept of an “In-App” enterprise search experience, which I think is the future. Even more bluntly, In-App Search is game-changing technology.  It allows users to seamlessly access information spread across multiple […]

Is the Single Index the Next Dinosaur?

A New Dinosaur for Indexing technology

After my last blog, I received several questions about use cases for a federated approach. So, I have written this follow up blog to share real-world examples of the power of federation. I will also introduce the “in-app” experience – the idea of bringing search to where your information workers live. We work with some […]

Make Federation a Part of Your Single Pane of Glass

Single pane search

I have been in the enterprise search market for over a decade and have had the fortune of working with many visionary companies. For too long, many have considered enterprise search to be too complex, which has resulted in organizations staying away from solving a business-critical problem for the team members. At BA Insight, we […]

Vegas, Baby: SharePoint Conference 2019!

thoughts on sharepoint conference 2019

To quote the Grateful Dead, “What a long strange trip it’s been.” I am getting very excited about the upcoming SharePoint Conference in Las Vegas, which is being held May 21-23.  Thinking about it brings a few tears to my eyes. I have been doing this, working with SharePoint, a very long time. In fact,  […]

Why Can’t I Just Ask a Question?

Why don’t computers work like people think?  Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever.  Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.

The Art of Listening

The most important part of my job is listening, not selling.  Several months back, I was sitting in the CIO’s office of a publicly traded company.  After we exchanged pleasantries, I asked very few questions. Instead, I sat there quietly and listened to the CIO. I listened to his problems and his vision. When you […]

Why is Your SharePoint Intranet User Adoption Not Even CLOSE to What You’d Like?

In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of […]

The Evolution of SharePoint

I’m not an IT guy. There, I said it. I’m not a programmer or a developer. When I look at SharePoint, I’m not seeing it from the perspective of someone who can dig into the guts of the code and make it dance for me. I’m thinking about the business problems it can solve for […]