Why don’t computers work like people think? Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever. Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.
The most important part of my job is listening, not selling. Several months back, I was sitting in the CIO’s office of a publicly traded company. After we exchanged pleasantries, I asked very few questions. Instead, I sat there quietly and listened to the CIO. I listened to his problems and his vision. When you […]
In my last blog, I discussed why search connectors are the backbone in delivering an “Intelligent Intranet”. Today, I am going to open Pandora’s box. Search relevancy and personalization! What does search relevancy and personalization mean?
Full disclosure before I begin. I have known my colleague Don Miller for almost 13 years. We are SharePoint old-timers and passionate about enterprise search. You might even say we are obsessive about search.
In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of […]
I’m not an IT guy. There, I said it. I’m not a programmer or a developer. When I look at SharePoint, I’m not seeing it from the perspective of someone who can dig into the guts of the code and make it dance for me. I’m thinking about the business problems it can solve for […]