Raise your hand: How often do you review the title of, say, the Word document you are writing or make sure the “Description” field is filled out before you publish and share it?
I remember becoming interested in joining BA Insight a couple of years ago. At that time, the market was called “Enterprise Search”. In the past few years, both Gartner and Forrester have renamed the category. Gartner calls it Insight Engines and emphasizes the use of relevancy methods and proactive or interactive information delivery in context. […]
We’ve all read the stats about how much of the content currently being generated and managed within organizations is unstructured, and we’ve worried about the opportunities that might be missed if we are not able to leverage the knowledge this content contains. Indexing the content with your favorite search engine is a start, but it […]
In my last blog, I discussed why search connectors are the backbone in delivering an “Intelligent Intranet”. Today, I am going to open Pandora’s box. Search relevancy and personalization! What does search relevancy and personalization mean?
Two of my colleagues recently published blog articles that I would like to piggy back on. Don Miller recently discussed the importance of metadata when it comes to finding information in his blog post, The Magical Answer to Making Intranet Search as Awesome as Internet Search. Mark Aschemeyer then posted an article about the importance […]
My colleagues Don Miller and Mark Aschemeyer published their perspectives about the importance of metadata and connectivity, respectively, when it comes to enterprise search. Their debate is about which is more important in helping users find what they are looking for.
Full disclosure before I begin. I have known my colleague Don Miller for almost 13 years. We are SharePoint old-timers and passionate about enterprise search. You might even say we are obsessive about search.
We use search every hour and every day of the week, and it is awesome because it just works. Every day you use Bing, Amazon, Google or Siri and you never stop to think about why the topic, result or document that you are looking for came back on top. It just feels so easy […]
Last week we announced a new version of our AutoClassifier (you can read the announcement here). This release has many new features and capabilities, including the addition of machine learning into the AutoClassifier. There is remarkable power in machine learning, and we’re excited to add this to our products.
Working at BA Insight I talk to customers and prospects every day about the challenges they face in providing an intranet experience that users really like. I pulled together some notable stats on intranet usage across multiple enterprises, as well as the characteristics of intranets that users either love or hate. Here they are in […]
Documentum is one of BA Insight’s most popular connectors. This comes as no surprise since it is one of the most widely used enterprise content and record management platforms around. So last month when we hosted a Q&A webinar and one of the questions submitted was related to Documentum, we weren’t too shocked.
In the first part of my blog on the Information Enrichment pillar, I discussed how autoclassification can be a power tool in providing your users a more meaningful search experience by tagging content with the right set of terms to drive findability and relevancy. In this follow up blog, I’ll discuss metadata expansion, which is […]
When I talk to SharePoint Administrators about metadata, a typical use case is that of a user uploading a document to a library. As part of the upload process, the user is asked to populate several fields which classify the document with attributes like Department, Product, Security Level, and the like.
Let’s face it, the vast majority of organizations have poor metadata. Don’t worry, you’re not to blame. Creating metadata is challenging and cumbersome. However, without metadata chances are content is not being found within your organization, resulting in wasted time, which equates to decreased productivity.
Hybrid SharePoint is on the rise. Combining SharePoint Online (in Office 365) with SharePoint Server (on premises, in Azure, or in a hosted offering) is an important strategy for organizations seeking to move to the cloud and/or leverage the latest Microsoft offerings. For some workloads, such as portals and search, Hybrid SharePoint is the new […]
EMC’s Documentum has been widely adopted as it is one of the preeminent enterprise content management and records management platforms. With the vast amount of valuable content housed within Documentum across enterprises today, it’s critical that they be able to access and capture this content as a fundamental part of any successful search effort.
In the first two parts of this series, I introduced Context and Content Acquisition as two of the “four pillars” involved in successfully creating a search-driven killer app. In this blog, I’ll introduce and discuss the Information Enrichment pillar. A common misconception is that simply crawling and indexing the content in your content sources will […]
This post has been written by BA Insight Guest Blogger, Agnes Molnar, Founder and Managing Consultant, Search Explained. There are many facts that have to be in place and fit together in order to make Search good and successful. One of them is metadata – in this post I’m going to show you why and […]