Enterprise Search | AI-Driven Enterprise Search Solutions for Workplace

Improve Workplace Productivity

Each day knowledge workers waste an enormous amount of time searching for information across corporate intranets and other enterprise systems, sometimes never finding what they are looking for. Organizations have more data than ever, and since it is usually spread across a variety of applications and systems—both on-premises and in the cloud, it makes it even more challenging and frustrating for employees to quickly find relevant information. In addition to creating poor employee experiences, this knowledge work deficit can be quite costly. In fact, it costs Fortune 500 companies over $12B annually.

The good news is that BA Insight delivers unified, advanced web-like search experiences that include results from all your content sources. Our software portfolio solves your internal search challenges by deploying web-like search within your existing infrastructure, regardless of whether you use Amazon Kendra, Amazon OpenSearch, Azure Cognitive Search, Elasticsearch, Microsoft Search, SharePoint Online/On-premise or Solr.

We enable you to deliver a single AI-enhanced search environment in multiple ways:

Index Time Merge, Creating a Single Index

Our connectors crawl and produce a single index that includes the needed information to provide a connected web experience.

AND/OR:

Query Time Merge, Federating Indices

Sometimes creating a single index simply isn’t practical. Document management Systems like NetDocuments and Documentum, or FileShare Systems like Egnyte have too much data to create a single index – especially a cloud-based index where cost is based on the size of the index. Additionally, the rate of change can impact the freshness of search results, leading to user mistrust. Our innovative federated approach is as powerful as a single index approach, and we implement it only in cases where the user experience is the same as it would be with a single index approach.

Read our white paper to learn more.

Redefining Enterprise Search

By bringing the internet to the enterprise, we help maximize the value of your intranet and digital transformation projects. Our technology delivers unparalleled enterprise search experiences that specifically focus on users – delivering highly personalized and relevant results.

See What's Possible Read Our Whitepaper

The major components of BA Insight’s solution for Enterprise Search are:

Personalized

Web-like user experience

BA Insight provides a number of products designed to bring this type of value directly to end users, from SmartHub, which combines natural language query, a query engine for tuning relevancy and analytics to bring an internet search experience to the enterprise, to Smart Previews, which helps users quickly find what they seek, explore inside documents and attachments, and identify content to re-use. Any enterprise search system must have a user experience that brings real value to users.

Powered by BA Insight’s SmartHub

BAI’s SmartHub enables capabilities such as Natural Language Query, Bots, and Machine Learning-based recommendations for personalized information delivery for multiple search engines. It includes a UI that takes advantage of standard web technologies such as HTML and CSS, and it also has APIs to enable integration with your own UI.

Connected

Over 90 enterprise systems

If a user experiences getting the wrong information, or the user has to leave the enterprise search platform to access another system to find content, then their productivity will be impacted and the true value of enterprise search will never be realized.

Powered by BA Insight’s ConnectivityHub

ConnectivityHub is our highly scalable, purpose-built platform upon which we build ingestion connectors for business and enterprise systems to Microsoft 365/Microsoft Search, Azure Cognitive Search, NetDocuments, Amazon OpenSearch/Elasticsearch, Elasticsearch, Elastic Cloud, and Elastic Cloud Enterprise. It is also used by our customers to develop their own connectors.

Relevant

Automated and intelligent meta tagging

For an enterprise search system to be effective, a must-have is the ability to account for the organization-specific data needs and structure. A great way to do this is through a centralized taxonomy that utilizes automated content analysis to identify and associate keywords, Meta tags, and concepts with content.

Powered by BA Insight’s AutoClassifier

BA Insight’s AutoClassifier has been integrated with best of breed AI capabilities from Microsoft, Amazon and Google and uses text analytics, natural language processing and AI/machine learning to create metadata. Automatically generated metadata provides the detailed tagging and categorization of enterprise content that is required to deliver quality search results and experiences.

Actionable

Integrate and automate all applications

Powered by BA Insight’s Smart Automation

BA Insight’s Smart Automation allows users to complete tasks across multiple applications at the click of a button, without leaving search. We provide automations and integrations to key business applications, and allow our customers to develop their own automations and integrations