The intranet is at the epicenter of many organizations, as the place where employees can get access to the information they need when they need it. Enterprise search enables your intranet to provide maximum value from the intelligence that sits within your organization. Intelligence that’s locked away: in data bases, document management systems, experts’ minds, email inboxes, servers, or somewhere in the cloud.
Many visionary companies have implemented enterprise search that is highly successful as measured by adoption, usage, percentage of time users find information within minutes, and the ability to personalize the presentation to the user’s needs. All of these implementations include a set of core components. Within these core components are five must have items, which are detailed below.
AIIM identifies enterprise search as “The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users”, which is a concise and complete way to describe an enterprise search system. To this we would add that enterprise search needs to do the same for experts.
Content Processing and Analysis
A Flexible Index
The Future of Enterprise Search
Steven Nicolaou, Principal Consultant at Microsoft and a key proponent of Microsoft Enterprise Search, feels that the future of enterprise search “will bring shorter innovation cycles, continuous user experience improvements, deeper integration with first and third party applications and more ETL-like functionality to handle poor quality content.”
At BA Insight, we agree with this insight and view our place in this market as a leader in driving innovation, user experience, integration, and content processing. We would love to discuss your Enterprise Search needs in more detail. Feel free to reach out to us