I am asked more and more by my clients and prospects if we can help them with identifying, analyzing, and tagging image and video files in their enterprise. This is not surprising given that the modern enterprise is creating and storing an ever-increasing amount of videos and images either as standalone files or contained inside […]
I am a technologist at heart who has always been extremely interested in working with customers. So, when the opportunity came to be CTO and Chief Customer Officer simultaneously, I embraced it and am super excited about it. Being one of the few executives with this type of combination role, the advantages that it has […]
To quote the Grateful Dead, “What a long strange trip it’s been.” I am getting very excited about the upcoming SharePoint Conference in Las Vegas, which is being held May 21-23. Thinking about it brings a few tears to my eyes. I have been doing this, working with SharePoint, a very long time. In fact, […]
It seems that at the start of every year, people spend time predicting what will happen that year. Since it’s the start of spring, and I’ve only got 9 months of this year ahead of me, I figured a different approach was needed. I’ll take a shot at predicting what won’t happen.
For the past four years, my esteemed colleague Jeff Fried has posted a blog on his technology predictions for the following year. In that blog, he always started with a review of his predictions from the previous year, in a sort of scorecard of his ESP abilities. Now that we are in March (where did […]
Raise your hand: How often do you review the title of, say, the Word document you are writing or make sure the “Description” field is filled out before you publish and share it?
Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” was released. The full report is well worth the time to read, but after we closed out 2018, I couldn’t get one section of the report out of my mind. Specifically, the first of their three core findings that […]
Why don’t computers work like people think? Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever. Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.
Simply put, how much effort, energy, and forethought you invest in the content strategy and overall information architecture of your source systems significantly impacts the complexity and time needed to deliver a robust comprehensive enterprise search solution. Customers often embark upon their journeys with our products with the upfront understanding that enterprise search and the […]
Forbes recently posted an interesting article on nine disruptive tech breakthroughs in 2018. I found it to be a good read and saw some real parallels within the search industry. I’ve shared my thoughts on these points below. The full article can be found here, and I’ve included excerpts from each of their disruptors.
According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users.” There are two approaches to an enterprise search project:
Welcome to part three of “Are we in an AI revolution?”. If you haven’t already, be sure to read Part One here and Part Two here. We left off with a deep dive into the categories of AI capabilities. Let’s now bring this all back around with some real-world guidance in terms of AI and […]
Welcome to part two of “Are we in an AI revolution?”. If you haven’t done so already, be sure to read Part One here. We left off breaking down the types of players in the AI space. Let’s now dig into the specific AI capabilities that are worth knowing about.
It seems that no matter where you look, AI is the subject that is being talked about most. At BA Insight, it’s a daily topic both internally, as we design new capabilities, and externally as our customers and prospects want to learn about how AI can benefit them. This is for good reason, as my […]
I remember becoming interested in joining BA Insight a couple of years ago. At that time, the market was called “Enterprise Search”. In the past few years, both Gartner and Forrester have renamed the category. Gartner calls it Insight Engines and emphasizes the use of relevancy methods and proactive or interactive information delivery in context. […]
Beyond SharePoint In part one of this post, I looked at the state of Search as a Business problem. There are many research articles that show that organizations struggle to find the content that their users are creating. The challenge for Microsoft is how to solve this problem. In part one, I detailed the two […]
Facebook is Getting Serious About Business I don’t know if you’ve noticed, but Facebook is starting to turn towards a business platform, competing with the likes of Google and Microsoft. The core of this strategy is their “Workplace by Facebook” offering, which was introduced in 2016. They’ve designed Workplace to go toe to toe with […]
We’ve all read the stats about how much of the content currently being generated and managed within organizations is unstructured, and we’ve worried about the opportunities that might be missed if we are not able to leverage the knowledge this content contains. Indexing the content with your favorite search engine is a start, but it […]
The most important part of my job is listening, not selling. Several months back, I was sitting in the CIO’s office of a publicly traded company. After we exchanged pleasantries, I asked very few questions. Instead, I sat there quietly and listened to the CIO. I listened to his problems and his vision. When you […]
In this two-part post I’ll try to explain, compare, and contrast the different search solutions available from Microsoft including SharePoint Server, SharePoint Online, Hybrid SharePoint, Delve, Azure, and Bing. I try to take a business first approach, one I use with my clients, to use search to solve business problems. In part one I’ll start […]