Category Archives: Blog

My First Podcast – The Evolution of Legal Technology (and my kids STILL don’t think I’m cool)

evolution of legal tech

I recently participated in my first podcast on the BA Insight Shared Insights show.  I discussed the ‘Evolution of Legal Technology’, where I shared my firsthand observations of how law firms have managed to keep up with the explosion of technology solutions over the past 20 years – all aimed at helping today’s lawyers become […]

The Most Satisfying Part of My Job…

thumbs up

One of the great things about being a B2B sales professional is being involved in the lifecycle of a solution from its earliest stage, when it is just an idea, through production rollout. In my five years at BA Insight, I have been fortunate enough to be part of many innovative implementations of enterprise search […]

The Search for Intelligent Search – Is it Delve?

“Jeff, do you have any insight into how people really use Delve?  People are asking me because of the recent announcement…I am confused about whether/how to roll it out, and it seems like a moving target. Can you shed some light on it please?” I get this kind of email regularly.  Last week, after Microsoft […]

Going Mobile – Introducing our New Release of Visual Refiners

mobile search

Today BA Insight announced a new version of our Visual Refiners application (you can read the announcement here.  The focus of this release is bringing mobile search to Office 365 – so in addition to the core features of Visual Refiners, we’ve added support for: Office 365: Visual Refiners is now available as a SharePoint-hosted […]

Next-Generation Analytics

Analytics

Today BA Insight announced a strategic and exclusive partnership with NGAGE Intelligence to develop a Next-Generation Analytics Platform. By the end of Q2, we expect to have a new platform available which will give our customers unparalleled insight into user interaction across multiple systems.  We’re leveraging technology from both companies as well as the latest […]

Top 10 Predictions for 2017

In my previous blog article, I set the stage for this year’s predictions by looking at my predictions for 2015 (the first year I made predictions) and 2016.  My track record definitely improved and I got 8 out of 10 predictions correct last year.  I also declared that I would make 2017’s predictions much more […]

Predicting the Future

Predicting the future

It’s that time again. It’s become a bit of a tradition to lay out predictions for the coming year at the beginning of January.  For me, it’s a relatively recent tradition I started in 2015.  My predictions focus around search, digital workplaces, and market dynamics involving Microsoft.  This year I started by recording a podcast, […]

Why is Your SharePoint Intranet User Adoption Not Even CLOSE to What You’d Like?

SharePoint Intranet User Adoption

In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of […]

SharePoint 2016 Just Got A Whole Lot Less Ugly: Feature Pack 1

SharePoint 2016 Just Got A Whole Lot Less Ugly

Back in March I did an analysis of “the Good, the Bad, and the Ugly” of SharePoint 2016 (you can see our recorded webinar on this here).   This was just after the Release to Manufacturing (RTM) of SharePoint 2016. I went through it in four areas: Infrastructure, User Experience, Compliance, and Hybrid.   There was a lot […]

Success Factors for Enterprise Search

Success

One of the things I get asked most often is “What Makes Good Enterprise Search”? Every enterprise is different, so there is not a universal solution, but there are things that are common across every successful Enterprise Search project I’ve encountered.

The Future of SharePoint is Here – Is It Intelligent?

The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and full of news.  One of my favorite areas is the Mobile and Intelligent Intranet introduced as a theme in the Future of SharePoint.   At Ignite, Mark Kashman and Adam Harmetz had a great session titled Discover what’s new and what’s coming […]

How Can Your Intranet Be Intelligent?

SharePoint And Intelligent Intranets

Intranets may seem like an old concept, but they’re having a resurgence.  The number of intranet “renovation” projects is up, and many of these projects are “teardowns” looking to leapfrog into a much better employee experience by starting fresh.  There has been a rash of new products coming on the market touting “ready to use” intranets in […]