Two of my colleagues recently published blog articles that I would like to piggy back on. Don Miller recently discussed the importance of metadata when it comes to finding information in his blog post, The Magical Answer to Making Intranet Search as Awesome as Internet Search. Mark Aschemeyer then posted an article about the importance […]
I recently participated in my first podcast on the BA Insight Shared Insights show. I discussed the ‘Evolution of Legal Technology’, where I shared my firsthand observations of how law firms have managed to keep up with the explosion of technology solutions over the past 20 years – all aimed at helping today’s lawyers become […]
Last week we announced a new application, Search for Dynamics (you can read the announcement here). Search for Dynamics plugs into the Dynamics UI and brings up relevant information using the search engine inside SharePoint and SharePoint Online.
One of the great things about being a B2B sales professional is being involved in the lifecycle of a solution from its earliest stage, when it is just an idea, through production rollout. In my five years at BA Insight, I have been fortunate enough to be part of many innovative implementations of enterprise search […]
My colleagues Don Miller and Mark Aschemeyer published their perspectives about the importance of metadata and connectivity, respectively, when it comes to enterprise search. Their debate is about which is more important in helping users find what they are looking for.
Do you ever feel like change sneaks up on you? Or feel surprised at how much progress you’ve made over the course of time, when you don’t notice it day by day?
Full disclosure before I begin. I have known my colleague Don Miller for almost 13 years. We are SharePoint old-timers and passionate about enterprise search. You might even say we are obsessive about search.
“Jeff, do you have any insight into how people really use Delve? People are asking me because of the recent announcement…I am confused about whether/how to roll it out, and it seems like a moving target. Can you shed some light on it please?” I get this kind of email regularly. Last week, after Microsoft […]
We use search every hour and every day of the week, and it is awesome because it just works. Every day you use Bing, Amazon, Google or Siri and you never stop to think about why the topic, result or document that you are looking for came back on top. It just feels so easy […]
Today BA Insight announced a new version of our Visual Refiners application (you can read the announcement here. The focus of this release is bringing mobile search to Office 365 – so in addition to the core features of Visual Refiners, we’ve added support for: Office 365: Visual Refiners is now available as a SharePoint-hosted […]
Last week we announced a new version of our AutoClassifier (you can read the announcement here). This release has many new features and capabilities, including the addition of machine learning into the AutoClassifier. There is remarkable power in machine learning, and we’re excited to add this to our products.
Today BA Insight announced a strategic and exclusive partnership with NGAGE Intelligence to develop a Next-Generation Analytics Platform. By the end of Q2, we expect to have a new platform available which will give our customers unparalleled insight into user interaction across multiple systems. We’re leveraging technology from both companies as well as the latest […]
In my previous blog article, I set the stage for this year’s predictions by looking at my predictions for 2015 (the first year I made predictions) and 2016. My track record definitely improved and I got 8 out of 10 predictions correct last year. I also declared that I would make 2017’s predictions much more […]
It’s that time again. It’s become a bit of a tradition to lay out predictions for the coming year at the beginning of January. For me, it’s a relatively recent tradition I started in 2015. My predictions focus around search, digital workplaces, and market dynamics involving Microsoft. This year I started by recording a podcast, […]
In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of […]
Back in March I did an analysis of “the Good, the Bad, and the Ugly” of SharePoint 2016 (you can see our recorded webinar on this here). This was just after the Release to Manufacturing (RTM) of SharePoint 2016. I went through it in four areas: Infrastructure, User Experience, Compliance, and Hybrid. There was a lot […]
One of the things I get asked most often is “What Makes Good Enterprise Search”? Every enterprise is different, so there is not a universal solution, but there are things that are common across every successful Enterprise Search project I’ve encountered.
The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and full of news. One of my favorite areas is the Mobile and Intelligent Intranet introduced as a theme in the Future of SharePoint. At Ignite, Mark Kashman and Adam Harmetz had a great session titled Discover what’s new and what’s coming […]
Working at BA Insight I talk to customers and prospects every day about the challenges they face in providing an intranet experience that users really like. I pulled together some notable stats on intranet usage across multiple enterprises, as well as the characteristics of intranets that users either love or hate. Here they are in […]
Intranets may seem like an old concept, but they’re having a resurgence. The number of intranet “renovation” projects is up, and many of these projects are “teardowns” looking to leapfrog into a much better employee experience by starting fresh. There has been a rash of new products coming on the market touting “ready to use” intranets in […]