Category Archives: Blog

Deloitte’s State of AI Report Should Thank the Search Market

Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” was released.  The full report is well worth the time to read, but after we closed out 2018, I couldn’t get one section of the report out of my mind. Specifically, the first of their three core findings that […]

Why Can’t I Just Ask a Question?

Why don’t computers work like people think?  Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever.  Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.

Simplifying Intelligent Search Deployments Through Robust Information Architecture

Simply put, how much effort, energy, and forethought you invest in the content strategy and overall information architecture of your source systems significantly impacts the complexity and time needed to deliver a robust comprehensive enterprise search solution. Customers often embark upon their journeys with our products with the upfront understanding that enterprise search and the […]

Tech Disruption in 2018

Forbes recently posted an interesting article on nine disruptive tech breakthroughs in 2018.  I found it to be a good read and saw some real parallels within the search industry.  I’ve shared my thoughts on these points below.  The full article can be found here, and I’ve included excerpts from each of their disruptors.

Enterprise Integration as a Stepping Stone to Solving Enterprise Search Problems

According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users.” There are two approaches to an enterprise search project:

Are We in an AI Revolution? Part Three of Three

Welcome to part three of “Are we in an AI revolution?”. If you haven’t already, be sure to read Part One here and Part Two here. We left off with a deep dive into the categories of AI capabilities.  Let’s now bring this all back around with some real-world guidance in terms of AI and […]

Are We in an AI Revolution? Part Two of Three

Welcome to part two of “Are we in an AI revolution?”. If you haven’t done so already, be sure to read Part One here. We left off breaking down the types of players in the AI space.  Let’s now dig into the specific AI capabilities that are worth knowing about.

Are We in an AI Revolution? Part One of Three

It seems that no matter where you look, AI is the subject that is being talked about most. At BA Insight, it’s a daily topic both internally, as we design new capabilities, and externally as our customers and prospects want to learn about how AI can benefit them. This is for good reason, as my […]

The Microsoft Search Ecosystem – An Outsiders View (Part Two)

Beyond SharePoint In part one of this post, I looked at the state of Search as a Business problem. There are many research articles that show that organizations struggle to find the content that their users are creating. The challenge for Microsoft is how to solve this problem. In part one, I detailed the two […]

Slowly We Turn, Step by Step…Time to Talk Facebook

Facebook is Getting Serious About Business I don’t know if you’ve noticed, but Facebook is starting to turn towards a business platform, competing with the likes of Google and Microsoft. The core of this strategy is their “Workplace by Facebook” offering, which was introduced in 2016. They’ve designed Workplace to go toe to toe with […]

The Art of Listening

The most important part of my job is listening, not selling.  Several months back, I was sitting in the CIO’s office of a publicly traded company.  After we exchanged pleasantries, I asked very few questions. Instead, I sat there quietly and listened to the CIO. I listened to his problems and his vision. When you […]

The Microsoft Search Ecosystem – An Outsider’s View (Part One)

In this two-part post I’ll try to explain, compare, and contrast the different search solutions available from Microsoft including SharePoint Server, SharePoint Online, Hybrid SharePoint, Delve, Azure, and Bing. I try to take a business first approach, one I use with my clients, to use search to solve business problems. In part one I’ll start […]

Two Search Luminaries Join Our New Advisory Board

I’m delighted that Matthew McDermott and Kevin Watters have joined BA Insight’s Advisory Board.  Both are top-notch search gurus, new colleagues, and old friends.  I know them from different worlds- Matthew from SharePoint search and Kevin from open source search.

One Year Later: Now There Are Three

Way back in the middle of 2017, my colleague Jeff Fried participated in an exclusive member webinar with the Cognitive Computing Consortium on Leaders in Cognitive. (You can listen to it here). He discussed the topic of, “The Race is On: Comparing Google and Microsoft’s Cognitive Services.”  I know… how is the middle of 2017 […]

Hackers Are Patient and Persistent – Your Employees Are Not

After having a great ride in cyber security for over four years, I was excited to get back into collaboration with BA Insight just over eight months ago and also join a former colleague of mine, Mark Aschemeyer. People often ask what I do for a living now that I have joined BA Insight. Initially […]

Reflections on Elastic{ON} 2018

Elasticon

Elastic{ON} 2018 just concluded, and what a great week it was. We at BA Insight started down our Elastic journey over three years ago and seeing this strategy and investment in action is very exciting. It was my first time at the conference, BA Insight’s first time as a sponsor with a booth, and because […]

Image Recognition and Image Search: A Picture is Worth a 1000 Words

Don’t you just hate it when you cannot find the content you are looking for? You know that you have relevant content, but either you can’t remember where it is, or you know where it is, but there is so much content that it will take ages to look at every file to find what […]

Search Predictions for 2018

New Year’s predictions are a longstanding tradition, dating at least back to the 16th century French seer Nostradamus.  Personally, I started only four years ago, and my predictions focus around search, digital workplaces, and market dynamics involving Microsoft.  I intend for these predictions to be much more useful, informative, and accurate than Nostradamus’ (a low […]