When organizations are inundated with vast amounts of digital information, managing and accessing content has become a pivotal challenge, regardless of their scale. At the core of decision-making lies a crucial question: Should a company opt for a pre-built enterprise content search solution or embark on a journey to develop one internally? Although the appeal […]
Tag Archives: Enterprise Search
Searching for something you need to get your job done can often feel like digging through an endless mountain of knowledge. Unfortunately, most searches rely on keyword matches, so you need to know exactly what you’re looking for to locate it quickly and efficiently. Without precise terminology, you waste countless hours unearthing irrelevant information. When […]
The Upland team always looks forward to ILTACON. We attend this premier legal technology event every year without fail, and each year we’re excited to meet up with old friends, connect with new faces, and be a part of the hustle and bustle of the week. Keep reading for everything you missed from BA Insight […]
Upland BA Insight’s workforce productivity software is a game changer for knowledge management. In the modern business world, the ability to access relevant information quickly and efficiently can mean the difference between a missed opportunity and a successful sale. However, countless hours are wasted in organizations as workers struggle to find and manage content, information, and […]
Data Intelligence refers to the tools and methods organizations use to better understand the information they collect and store, to improve the quality of their goods or services. Information and knowledge management is often underutilized because it is expensive and time-consuming to capture and deposit information into a manageable repository. What is the price of NOT […]
I’m showing my age somewhat, but when I was at school, Google search was only just getting going and these types of paradoxical ideas like ChatGPT and Generative AI were akin to something that you only see in a movie, but difficult to believe could happen—like the hoverboard concept in Back to the Future II. The […]
As I promised in my last blog, I will discuss real-world examples of hybrid search deployment projects at both a large, publicly-traded manufacturing company and a well-known multi-national law firm. First, let’s look at the manufacturing company and understand a bit about their systems. Their business productivity stack is Microsoft O365, and all business records […]
As promised, this is a follow up blog about a deployment at one of the world’s largest biopharmaceutical companies committed to discovering, developing, and delivering innovative medicine to patients. The organization’s complex environment includes data in numerous silos, both in the cloud and on-premises. This includes SharePoint, Veeva Vault, website content, databases, and home-grown applications […]
In part two of my blog series, I discussed how the single index is going the way of the dinosaur. I also introduced the concept of an “In-App” enterprise search experience, which I think is the future. Even more bluntly, In-App Search is game-changing technology. It allows users to seamlessly access information spread across multiple […]
I have been in the enterprise search market for over a decade and have had the fortune of working with many visionary companies. For too long, many have considered enterprise search to be too complex, which has resulted in organizations staying away from solving a business-critical problem for the team members. At BA Insight, we […]
Ask yourself this – do you want to live in a world where you spend hours unsuccessfully searching for information, going to multiple applications to search, and ultimately becoming more and more frustrated? Hopefully the answer is no. In this vlog, my aim is to demonstrate how you can take internal search to the next […]
So, day one of London’s Taxonomy Bootcamp 2019 is well under way. Every day is a school day, so I am taking in a lot of information from the very interesting and informative sessions so far. Not least is Emma Chittenden’s keynote, “That word you keep using? I don’t think you know what it means”, […]
I was delighted to recently join the BA Insight Shared Insights Podcast to talk about how everything that was Sci-Fi when I was a kid is now real. It’s sometimes hard to remember that fact when sitting in traffic and struggling to hear people on conference calls, or wondering when a download will start… But […]
This month is my six year anniversary at BA Insight, and during these years, after many discussions with prospects, customers and even analysts, it is obvious that enterprise search has a bad rap. I’m not sure if you have observed this, but convincing leadership that enterprise search should be an area of investment is often […]
Raise your hand: How often do you review the title of, say, the Word document you are writing or make sure the “Description” field is filled out before you publish and share it?
Towards the end of 2018, the second edition of Deloitte’s “State of AI in the Enterprise” was released. The full report is well worth the time to read, but after we closed out 2018, I couldn’t get one section of the report out of my mind. Specifically, the first of their three core findings that […]
Why don’t computers work like people think? Why can’t I just ask a simple question when I want to search for something? The internet revolution has changed society forever. Even with all the advancements, computers and computer interfaces (UI) have not always been “people” friendly, and that is an understatement.
Simply put, how much effort, energy, and forethought you invest in the content strategy and overall information architecture of your source systems significantly impacts the complexity and time needed to deliver a robust comprehensive enterprise search solution. Customers often embark upon their journeys with our products with the upfront understanding that enterprise search and the […]
According to AIIM (Association for Information and Image Management), the definition of enterprise search is: “The practice of identifying and enabling specific content across the enterprise to be indexed, searched, and displayed to authorized users.” There are two approaches to an enterprise search project:
I remember becoming interested in joining BA Insight a couple of years ago. At that time, the market was called “Enterprise Search”. In the past few years, both Gartner and Forrester have renamed the category. Gartner calls it Insight Engines and emphasizes the use of relevancy methods and proactive or interactive information delivery in context. […]