Author Archives: Team BA Insight

Microsoft Build 2025 Highlights

Microsoft Build 2025

Microsoft Build 2025 brought together developers, IT leaders, and business innovators to showcase the future of AI in enterprise productivity. This year, the focus was on the evolution of AI agents, groundbreaking integrations, and advancements that redefine how organizations work. Key members of the BA Insight team attended, and here we’ve summarized the most significant […]

Agentic RAG: A Paradigm Shift in How We Interact with Enterprise Knowledge

RAG (Retrieval Augmented Generation) has emerged as one of the pillars of intelligent knowledge management. It is what bridges the gap between our LLMs (Large Language Models) and enterprise-specific knowledge. While RAG has become the go-to system for fetching information, it has some significant drawbacks. RAG models struggle when things get complicated: they’re highly limited […]

Embracing Community and Innovation: My Takeaways from the Microsoft AI Tour in New York

A Microsoft AI Tour in New York City? I was intrigued from the start. But what I experienced was so much more than just another tech event. It was a celebration of community, a showcase of incredible innovation, and a glimpse into the fascinating future of AI. As someone steeped in the Salesforce ecosystem for […]

The Rise of the Autonomous Assistants: Understanding Agentic AI

Generative AI has transitioned from a groundbreaking novelty to an indispensable tool, empowering users with instant access to information, creative content generation, and streamlining workflows across industries. But a new, even more transformative wave is cresting: Agentic AI. While generative AI acts as a highly skilled consultant, providing insightful analyses, comprehensive recommendations, and articulate summaries, […]

Copilot Agents: Extending the Possibilities with Microsoft’s Offering and Graph Connectors

Unpacking Copilot Agents

Just when you thought you were catching up with all the AI terminology, another concept surfaces: Copilot Agents. While the buzzword “Copilot” has already become synonymous with AI-driven assistance, it’s worth pausing and exploring this next evolution in this ever-growing space. What makes Copilot agents so different? And how can Microsoft’s approach extend into a […]

Not Another Copilot: Unmasking the Newest Buzz Term in Generative AI

Unpacking Copilot Agents

It seems like every day the world of AI brings a new buzzword, trend, or overused phrase. Although the term isn’t necessarily new, the newest word to enter the arena is “Copilot”. But what exactly is the context of the word Copilot in the world of generative AI? What’s the substance behind the buzz? Let’s […]

Which AI Platform is the Best for Your Organization?

AI platform comparison

AI Platform Comparison: Microsoft Copilot for 365, Copilot Studio or Azure Open AI Studio? Earlier this week, we heard from Modern Work leaders like Jeff Teper and others, releasing more news on Copilot for 365, Copilot Studio, and more at the Microsoft Build Conference! We came with one takeaway: the AI buzz is louder than […]

Content Search Solution: 12 Reasons to Buy Instead of DIY

Woman at work using a content search solution.

When organizations are inundated with vast amounts of digital information, managing and accessing content has become a pivotal challenge, regardless of their scale. At the core of decision-making lies a crucial question: Should a company opt for a pre-built enterprise content search solution or embark on a journey to develop one internally?  Although the appeal […]

AI-Powered Vector Search: Unlocking the Future of Content Retrieval

Woman using vector search on laptop in office

Searching for something you need to get your job done can often feel like digging through an endless mountain of knowledge. Unfortunately, most searches rely on keyword matches, so you need to know exactly what you’re looking for to locate it quickly and efficiently. Without precise terminology, you waste countless hours unearthing irrelevant information. When […]

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