Product Whitepapers

SmartHub: AI-Driven Platform for Internet-Like Search

This paper provides an overview of BAI’s SmartHub, which provides a variety of capabilities including machine learning-based recommendations, search bots, natural language querying, and more.  When coupled with BA Insight’s ConnectivityHub and our 90+ connectors, enterprise search becomes boundaryless, providing equal access of enterprise information to all users.

Technical Overview of ConnectivityHub and Connectors

Connectivity is the cornerstone to any internal search/enterprise search implementation. ConnectivityHub is a platform that “connects the search dots” by securely indexing full text and metadata from source systems into a single index, enabling a single, searchable result set across content from all sources. This paper provides an overview of the ConnectivityHub architecture, explains BA Insight’s connectors, highlights the challenges behind connectors, and defines which search indices ConnectivityHub can be used.

Modernizing Enterprise Search with a Hybrid Federated Approach

Federated search at query-time is now as good as federated search at index-time. Enterprise search results can be significantly improved when combining these two federated search approaches.

NetDocuments and BA Insight: Better Together

Organizations that provide access to relevant information to their teams when and where they are needed will increase their productivity, allowing them to provide better service. This paper discusses how bringing together technologies from NetDocuments and BA Insight gives users access to a unified view so they only have to “look in one place” to find the information needed to do their jobs, making their day to day work more efficient.

Documentum Connector

BA Insight’s Documentum Connector securely indexes both the full text and metadata of Documentum objects into SharePoint’s search engine, enabling a single searchable result set across content from multiple repositories. This is unlike some other connectors that surface Documentum records in the SharePoint environment one at a time for process management.

Product Videos

SmartHub Analytics – Turning User Insight Into Actions

Our Resident Guru Jason McCullagh demonstrates how you can gain a greater understanding of your intranets and portals through BA Insight Smart Analytics

SmartHub Analytics Reporting

Our Resident Guru Jason McCullagh demonstrates how you can gain a greater understanding of your intranets and portals through BA Insight Smart Analytics

SharePoint Connectors – Buy vs. Build

In this video, Tony Malandain, Director of Product Development, discusses a common problem organizations face when trying to connect content from disparate sources into SharePoint, which is, do you build your own connector, or do you buy?