Blog

Predicting the Future

By Jeff Fried | January 3, 2017
Predicting the future

It’s that time again. It’s become a bit of a tradition to lay out predictions for the coming year at the beginning of January.  For me, it’s a relatively recent tradition I started in 2015.  My predictions focus around search, digital workplaces, and market dynamics involving Microsoft.  This year I started by recording a podcast, where I was interviewed about my 2017 predictions (you can listen to it here).

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Why is Your SharePoint Intranet User Adoption Not Even CLOSE to What You’d Like?

By Mark Aschemeyer | December 13, 2016
SharePoint Intranet User Adoption

In my 12 years working with over 150 enterprise SharePoint customers, I have heard a few common themes as to why SharePoint intranet projects fail. And, if your employees hate your intranet, then they won’t use it, no matter how much training you provide or how many user guides you prepare. At the end of the day, poor user adoption equals failed business opportunities and a failed project.

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SharePoint 2016 Just Got A Whole Lot Less Ugly: Feature Pack 1

By Jeff Fried | November 8, 2016
SharePoint 2016 Just Got A Whole Lot Less Ugly

Back in March I did an analysis of “the Good, the Bad, and the Ugly” of SharePoint 2016 (you can see our recorded webinar on this here).   This was just after the Release to Manufacturing (RTM) of SharePoint 2016. I went through it in four areas: Infrastructure, User Experience, Compliance, and Hybrid.   There was a lot more Good than anything else, but there were definitely some Ugly points.   Here’s a summary slide from that Webinar…

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Success Factors for Enterprise Search

By Mike Gregory | October 14, 2016
Success

One of the things I get asked most often is “What Makes Good Enterprise Search”? Every enterprise is different, so there is not a universal solution, but there are things that are common across every successful Enterprise Search project I’ve encountered.

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The Future of SharePoint is Here – Is It Intelligent?

By Jeff Fried | October 4, 2016

The Microsoft Ignite conference was a whirlwind – vastly broad in the range of content, and full of news.  One of my favorite areas is the Mobile and Intelligent Intranet introduced as a theme in the Future of SharePoint.   At Ignite, Mark Kashman and Adam Harmetz had a great session titled Discover what’s new and what’s coming to the SharePoint Mobile and Intelligent Intranet.  You can view it on the Microsoft Technical Community site here.

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How Can Your Intranet Be Intelligent?

By Jeff Fried | September 7, 2016
SharePoint And Intelligent Intranets

Intranets may seem like an old concept, but they’re having a resurgence.  The number of intranet “renovation” projects is up, and many of these projects are “teardowns” looking to leapfrog into a much better employee experience by starting fresh.  There has been a rash of new products coming on the market touting “ready to use” intranets in the last year, most of which are frameworks from intranet consultants and integrators who know that the appetite for long, custom projects is gone. What’s going on?

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Stats Show Enterprise Search is Still a Challenge

By Debbie Ferolito | August 17, 2016
state of enterprise search

During my tenure at BA Insight, which is approaching three years, I have read lots of articles and research reports that illustrate the challenges that enterprises of all sizes are experiencing with users not being able to find and/or access critical information within their organizations. Information that is vital to these users effectively performing their jobs.

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SharePoint Olympics: How to Win a SharePoint Intranet Gold Medal

By Jason McCullagh | August 8, 2016
SharePoint Olympics

I love sports, no matter what sport it is. I love watching them and playing them, especially global sporting events like the footballing World Cup and the baseball World Series to name but a few, and they don’t come bigger than the Olympics.

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The Evolution of SharePoint

By Mark Aschemeyer | July 28, 2016
Elastic and SharePoint

I’m not an IT guy. There, I said it. I’m not a programmer or a developer. When I look at SharePoint, I’m not seeing it from the perspective of someone who can dig into the guts of the code and make it dance for me. I’m thinking about the business problems it can solve for my customers.

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Enterprise Search Benchmarks for Success

By Sean Coleman | July 25, 2016
Elastic and SharePoint

In my role as Chief Customer Officer at BA Insight, my team and I are often asked which metrics should be used to measure the effectiveness of an enterprise search implementation and the values that represent success.  So, based on data from hundreds of our enterprise customers, we developed the following infographic to illustrate the minimum benchmarks required for success.  Achieving these metrics will make your employees happy, and you will receive accolades for success as they become more productive and can easily find the information they need when they need it.

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The Connected Intranet – New Video and eBook with ESPC

By Jeff Fried | July 20, 2016
Elastic and SharePoint

The folks at the European SharePoint Conference (ESPC) not only put on an excellent conference every fall, but they also do a great job soliciting high-quality content about SharePoint and distributing educational materials to the community. I’ve enjoyed working with them and speaking at ESPC the last couple of years, and now I’ve started contributing content for the European SharePoint community more actively.

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Would Your Users Vote “YES” for Sharexit?

By Sean Coleman | July 11, 2016
SharePoint Exit

If your users were asked to vote on a “SharePoint Exit”, would they vote “YES”? We’ve all heard the impact of the recent Brexit vote and impending consequences for the UK, the EU, and the rest of the world. This got me thinking…what if we asked SharePoint users to vote on staying with or leaving SharePoint?

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Elasticsearch UI: A Platform for Enterprise Search

By Jeff Fried | June 23, 2016
Elastic and SharePoint

If you haven’t already heard of Elasticsearch, or Elastic, you’re in a dwindling minority.  A year ago, there were 20 million downloads of Elasticsearch, and now there are 50 million, so the word is definitely out. Elasticsearch is an open-source search stack, started in 2010, that has since grown exponentially and provides users with the power of enterprise search and the flexibility of customizable software.

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Is Google Enterprise Search Back? Or Just Copying SharePoint with Suite-Wide Intelligent Search?

By Jeff Fried | June 17, 2016

Springboard, a new search facility within Google Apps, was announced Monday along with an update to Google Sites. Springboard provides a unified search facility that ties together Google Apps for Work, and will also uncover files located in any Google business app, including Google Drive, Gmail and contacts.

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Is OpenText’s Acquisition a New Dawn for Recommind’s Decisiv Customers?

By Jeff Fried | June 13, 2016

The news last week of Recommind’s acquisition had me singing “It’s a new dawn”. Why?Although the acquisition was undoubtedly motivated first and foremost by Recommind’s e-Discovery technology and business, I think there’s a strong chance this will be good news for their Enterprise Search customers. OpenText has the resources to succeed with search in a commodity market, a market focus that complements Decisiv’s differentiators, and a track record of making acquisitions successful.

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ILTA Symposium Discussion: SharePoint 2016: The Good, the Bad, and the Ugly

By Debbie Ferolito | June 6, 2016
sharepoint 2016

ILTA’s SharePoint || Office 365 Symposium is being held in Baltimore this week and our own Sean Coleman will be presenting there, along with Ted Theodoropoulos of Acrowire.  Recently Joanne Kiley, ILTA’s content curator, spoke with Sean and Ted about their session, “SharePoint 2016: The Good, the Bad, and the Ugly”.  In their conversation, Sean and Ted provided a few hints as to what attendees could anticipate learning at the breakout session.You can read the full interview at ILTA’s blog.

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Why Legal Intranets Let Users Down – Four Core Problems and Solutions

By Rick Fafard | May 20, 2016
Legal Company Intranets

In today’s modern world, time is money. Long gone are the days of pulling dusty volumes off library shelves and searching for relevant case law. Long gone are the days of calling the corporate switchboard and asking whoever answers the phone for the name of ‘that one guy who did that thing’. Long gone are the days of being lost in a sea of partners, associates, and paralegals whose names and faces you can’t seem to put together, much less remember which cases they’re currently working on.

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SharePoint Intranet Examples that People Love to Use

By Sean Coleman | May 11, 2016

No matter what your focus is, today’s business world is all about creating value. A company designs a product that people need and want and provide value to their customers. Employees work efficiently to produce said product and provide value to their company. Shareholders guide the vision of a company and provide value for their employees. The cycle of created value is essential, and yet can be completely derailed if one small detail is not effectively designed.

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The Power of Your Client Portal

By Sean Coleman | April 14, 2016
Customer Portal

At BA Insight, we have the pleasure of working with customers from lots of different industries and backgrounds. Every so often, we see certain concepts converge and seemingly bubble up at the same time, across industries.

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