BA Insight Extends Support for Microsoft Search to its Full Software Portfolio

BOSTON, MA – October 13, 2020 – BA Insight, a leader in connecting knowledge with seekers through AI-driven enterprise search, has announced that its entire software portfolio now offers support for Microsoft Search, available to all tenants on a targeted release.  BA Insight’s connector-based software delivers enterprise search experiences that focus on individual users to deliver highly personalized and relevant results.

BA Insight’s SmartHub, the latest product with support for Microsoft Search, enhances the built-in Microsoft Search UI integrated with Microsoft 365. SmartHub combines bots, query processing, index orchestration, type ahead, and analytics with machine learning and AI to provide:

  • National language query
  • Index orchestration
  • Personalization
  • Relevance
  • Analytics
  • Recommendations
  • Filtering
  • Type ahead
  • Reporting

SmartHub can be deployed stand-alone, with our mobile-ready, internet-like HTML/CSS interface, and through APIs. It can also be directly embedded into core applications (Microsoft Exchange, Microsoft Teams, Salesforce, ServiceNow, SiteCore, and more) routinely employed by end users, making it a central hub for enterprise search.

BA Insight’s ConnectivityHub and its 80-plus connectors, combined with support for Microsoft Search, provides enhanced access for all users to all enterprise information.

Additionally, BAI provides autoclassification through integration with Microsoft Azure Cognitive Services for content inside and outside of Microsoft 365. Smart Previews enables users to quickly find and reuse content, regardless of its format or location.

“Our solutions deliver key factors to help ensure successful implementation, adoption, and support for Microsoft Search, while significantly improving user productivity,” said Sean Coleman, CTO and Chief Customer Officer of BA Insight. “Through the combination of Microsoft Search and BA Insight’s software portfolio, users benefit from having more options to deploy, such as the integration of external enterprise content into the search interface and new UIs that provide a better user experience.”

“Our collaboration with BA Insight provides an enhanced Microsoft Search experience for organizations looking to bring an ‘internet-like’ search experience to the enterprise,” said Bill Baer,  Senior Product Manager Microsoft Search, Assistant, and Intelligence, Microsoft Corp. “BA Insight’s software portfolio not only brings prebuilt connectors that enable customers to connect to more than 80 content repositories, applications, and databases, but it also includes components that make the search experience more intelligent and user-friendly.”

About BA Insight

BA Insight provides a connector-based software portfolio that solves internal enterprise search problems by deploying internet-like search within your existing infrastructure. Our technology delivers unparalleled enterprise search experiences that focus on users – delivering highly personalized and relevant results. By bringing the internet to the enterprise, we help maximize the value of intranet and digital transformation projects. Our software connects millions of knowledge seekers to critical information worldwide at customers such as Amgen, Chevron, DLA Piper, Hatch, Duke Energy, Gilead, Nvidia, and Starbucks.

BA Insight is a Microsoft Partner with Gold and Silver certifications, as well as an Elastic Partner. For more information, please visit our website at, email us at, call us at +1.339.368.7234, or follow us at @BAinsight.