Ensure Success
With BA Insight’s
Managed Services

Get the most out of your BA Insight implementation and reduce the burden on your IT team with our Managed Services offering.

Our top-notch service and support can be customized to meet your needs and help relieve you of the responsibilities associated with overseeing your BA Insight solutions. That means you’ll have more time to concentrate on core operations and achieving your business objectives.

 

Ensure content search success

  • Environment reviews
    • Dive in to a comprehensive analysis of your current search environment
    • Receive tailored recommendations based on all business conditions to uniquely fit your specific needs as you grow
  • Optimization strategies
  • Access ongoing maintenance, support, and product improvements while benefitting from proactive optimization to enhance overall search performance, including:
    • Relevancy tuning
    • Analytics reporting
    • Management of 90+ Connectors
    • Configuration of SmartHub
    • Search best practice consulting
    • UI review and improvement recommendations
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Ongoing maintenance, support,
and improvement

  • Application and project management
    • Continuous project management services to ensure project success
    • Transparent tracking and comprehensive reporting
  • Support and maintenance
    • Receive 24/7/365 world-class support through Upland Software’s globally renowned support and services team
    • Benefit from continual software updates and patches to fortify security and search performance

 

 Resource efficiency

  • Dramatic upfront cost reduction
    • Experience substantial savings compared to traditional procurement
  • Give procurement efficiency a boost
    • Accelerate time-to-market with managed services for a faster return on investment
    • Purchase service hours to eliminate pains associated with quoting, communication delays, and more to speed up implementation 
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Why should you go with
BA Insight’s Managed Services?

  • Connect with a partner who is sincerely committed to your organization’s success
  • Receive expert guidance from a team of skillful professionals in our solutions
  • Receive comprehensive support services to keep your solutions running smoothly
  • Access various consulting services to help you get the most out of your investment
  • Eliminate your staff from the burden of managing technology by letting us do the heavy liftin
  • Receive expert recommendations on incremental improvements
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