BA Insight SmartHub Named 2019 KMWorld Trend-Setting Product

Software Modernizes Search to Deliver Internet-like, Personalized User Experiences

BOSTON, Mass. – September 13, 2019 – BA Insight, an innovator in AI-driven enterprise search, is pleased to announce that its SmartHub software has been named a 2019 KMWorld Trend-Setting Product.  This is the second consecutive year that the software has received this recognition by KMWorld.  SmartHub is an AI-driven platform that provides a personalized, modern, and internet-like search experience.  It supports multiple search engines and enables integration with other data repositories to provide boundaryless enterprise search.

Each year KMWorld compiles a list of key products that are advancing what is possible in knowledge management. The offerings on the list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Whether well-established or just launched, they are all targeted at helping organizations achieve their knowledge management objectives and the digital transformation they need to succeed.

“We are honored that KMWorld has recognized the value our SmartHub software brings to organizations and has once again selected it as a Trend-Setting Product,” said Massood Zarrabian, CEO of BA Insight. “SmartHub has helped companies across numerous industries deliver game-changing search solutions that have made finding information significantly easier, saving valuable time. We are proud to have delivered such an innovative solution that can be implemented quickly and has had such a positive impact on the user search experience.”

SmartHub combines bots, query processing, index orchestration, type ahead, and analytics with machine learning and AI to provide natural language query, personalization, recommendations, filtering, relevancy, and reporting.  It can be deployed stand-alone, through APIs, or directly embedded in core applications that are utilized on a daily basis, making it a central hub for enterprise search.

“We’re excited to announce the KMWorld list of Trend-Setting Products of 2019,” remarked Thomas Hogan, Group Publisher at KMWorld. “Across a broad range of industries, the focus for both new and enhanced products is to improve the outcomes of processes, decisions, and interactions. This list seeks to highlight products that are advancing what is possible in knowledge management through both radical innovation and continuous evolution.”

About BA Insight

BA Insight is the leader in providing open, AI-driven enterprise search solutions.  We help organizations achieve digital transformation by enhancing the findability of critical information, bringing internet-like search across enterprise assets with our modular, scalable software. Our approach enables organizations to leverage their preferred search engines and AI platforms to provide employees with personalized and relevant search.  Our software is helping millions of users worldwide, including at customers such as Apache, BearingPoint, Blizzard Entertainment, Chevron, DLA Piper, Duke Energy, KPMG, Nvidia, and Vodafone.

BA Insight is a Microsoft Gold Certified Partner, a member of the Microsoft Enterprise Cloud Alliance, and an Elastic Partner. For more information, please visit our website at, e-mail us at, call us at +1.339.368.7234, or follow us at @BAinsight.