BA Insight Announces SmartHub Analytics for SharePoint

SharePoint Analytics Provide Insight Through Real-Time Tracking and Reporting for Online and On-Premise Versions

Boston, MA – March 15, 2016 – BA Insight announces availability of SmartHub Analytics for SharePoint – out of the box software that provides insight into how users are interacting with SharePoint to help improve the user experience. Smart Analytics for SharePoint automatically collects data about the operation and usage of SharePoint sites, content, and search, whether on-premise or online, and distills it into a dashboard and an extensive set of pre-built reports.

“SharePoint administrators have been flying blind because the out-of-the-box SharePoint reports are inadequate, especially around search and content usage patterns,” said Sean Coleman, Chief Customer Officer of BA Insight.  “Now, Smart Analytics for SharePoint takes the guess work out of driving value from intranet projects. Companies get real-time actionable data to guide their deployments, increase user engagement and productivity, and speed troubleshooting.”

SmartHub Analytics for SharePoint provides approximately 50 reports that are all interactive, fully searchable, and exportable.  They include KPIs and diagnostic measurements grouped into five key areas:

  • Search Analytics
  • User Analytics
  • Query Analytics
  • Content Analytics
  • Search Diagnostics

On the internet, analytics packages for SEO are recognized as essential for success.  Smart Analytics for SharePoint provides the level of insight and ease of use found in the best internet search analytics, but built specifically for SharePoint Intranets.

“We’ve distilled many decades of experience into the metrics so that you now have SharePoint analytics that include valuable data, not just what is easy to measure,” said Jeff Fried, Chief Technology Officer of BA Insight. “For example, refiners are very powerful for navigation and information discovery, and measuring user behavior with them requires following the user’s journey across multiple searches and clicks.  We’ve also developed some unique metrics, such as Search Efficiency, that get you quickly to what’s working well, what’s not, and why.”

SmartHub Analytics for SharePoint is available immediately.

About BA Insight

As an innovator in the Cognitive Search Market, BA Insight’s best of breed approach helps companies  make search intelligent by providing technology that connects machine learning, cognitive computing, and enterprise systems, powering a new generation of intranets and cognitive search solutions.  Our customers have the freedom to leverage the best search engines and cognitive computing capabilities available, providing users with an internet-like search experience while saving them precious time looking for needed information.  We support multiple search platforms including Azure Search; Elasticsearch and Elastic Cloud; and SharePoint search (online, on-prem, and hybrid).

Our modular software product portfolio features SmartHub, delivering a personalized, internet-like user experience; connectors, providing secure connectivity to a wide variety of systems; classification, increasing findability using auto-tagging, text analytics, and metadata generation; and analytics, providing valuable data to make intelligent decisions about your intranet.

Hundreds of organizations and over 3.5 million users benefit from BA Insight’s software on a daily basis to provide compelling intranets that people love to use.  This includes respected organizations such as the Australian Government Department of Defence, CA Technologies, Chevron, DLA Piper, Keurig Green Mountain, Mars, Pepsi, Pfizer, and Travers Smith. BA Insight is a Microsoft Gold Certified Partner, a member of the Microsoft Enterprise Cloud Alliance, and an Elastic Partner.

Visit for more information and follow us at @BAinsight.


Media Contact:
Debbie Ferolito
BA Insight