BA Insight SmartHub Named 2018 KMWorld Trend-Setting Product

Software Provides Machine Learning-based Recommendations for Personalized Delivery of Information

KMWorld Trend-setting Products of 2018Boston, MA – September 14, 2018 – BA Insight, an innovator in AI-driven search, is pleased to announce that its SmartHub software has been named a 2018 KMWorld Trend-Setting Product.  SmartHub is an AI-driven platform that provides a personalized, modern, and internet-like search experience.  It supports multiple search engines and enables integration with other data repositories.

KMWorld’s 2018 list of Trend-Setting Products features not only emergent software directed toward human-like functionality, but also more traditional offerings impressively refined. It encompasses artificial intelligence (AI), machine learning, cognitive computing and the Internet of Things (IoT), as well as more established categories like enterprise content management, collaboration, text analytics, compliance and customer service.

“We are honored that KMWorld selected our SmartHub software as a Trend-Setting Product,” said Massood Zarrabian, CEO of BA Insight. “SmartHub provides a single hub for users to search for and find needed information, and it is integrated with our ConnectivityHub, which provides access to over 90 enterprise and business systems. We are proud to have delivered an innovative solution that can be implemented quickly and optimizes the user experience.”

BA Insight’s SmartHub software provides the user interface components and query engine that allow for a high performance search implementation.  It supports integration with multiple search engines including Elasticsearch, Elastic Cloud, Azure Search, SharePoint Online/On premise.  This provides organizations the flexibility to deploy the best search engine for their specific use case or infrastructure.

“In designating products to KMWorld’s 2018 list of Trend-Setting Products, we looked for solutions that are inventive as well as utilitarian, that break new ground, and that help organizations achieve their knowledge management goals and the digital transformation they need to thrive,” said Tom Hogan, group publisher of KMWorld. “The offerings on our list result from innovation, imagination, and evolution. They reflect the ingenuity of the developers and the diversity of invention.”

About BA Insight

As an innovator in AI-driven search, BA Insight’s best of breed approach helps companies make search intelligent by providing technology that connects machine learning, cognitive computing, and enterprise systems, powering a new generation of intranets and cognitive search solutions.  Our customers have the freedom to leverage the best search engines and cognitive computing capabilities available, providing users with an internet-like search experience while saving them precious time looking for needed information.  We support multiple search platforms including Azure Search; Elasticsearch and Elastic Cloud; and SharePoint search (online, on-prem, and hybrid).

Our modular software product portfolio features SmartHub, delivering a personalized, internet-like user experience; connectors, providing secure connectivity to a wide variety of systems; classification, increasing findability using auto-tagging, text analytics, and metadata generation; and applications such as Smart Previews and Expertise Locator to help users find relevant information faster for improved productivity.

Hundreds of organizations and over 3.5 million users benefit from BA Insight’s software on a daily basis to provide compelling intranets that people love to use.  This includes respected organizations such as the Australian Government Department of Defence, CA Technologies, Chevron, DLA Piper, Keurig Green Mountain, Mars, Pepsi, Pfizer, and Travers Smith. BA Insight is a Microsoft Gold Certified Partner, a member of the Microsoft Enterprise Cloud Alliance, and an Elastic Partner.

Visit for more information and follow us at @BAinsight.

Media Contact:
Debbie Ferolito
BA Insight

About KMWorld

KMWorld ( is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 21,000 subscribers about the components and processes – and subsequent success stories – that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (