BA Insight Named to KMWorld AI 50

Recognized as a Company that Empowers Intelligent Knowledge Management

 

BOSTON, Mass. – July 15, 2021 – BA Insight is pleased to announce that it has been named to the KMWorld AI 50, which shines light on innovative knowledge management vendors that are incorporating AI and cognitive computing technologies into their offerings. This list includes vendors that are helping their customers excel in an increasingly competitive marketplace by imbuing products and services with intelligence and automation.

In the KM space, a spectrum of AI-related technologies is increasingly being deployed by sophisticated organizations to help improve employee productivity and satisfaction, better support remote workers, quickly locate expertise, provide personalized customer experiences, and expedite critical research.

“In today’s world, people have become accustomed to having instant access to information right at their fingertips, asking for what they need in regular language, with the ability to take immediate action. However, the search experience on websites, customer portals, and enterprise applications is far from delivering this, creating frustration and ultimately wasting time and money, said Massood Zarrabian, CEO of BA Insight. “Our AI-driven, connector-based software works across all of these search experiences, turning searches into actionable insights, regardless of where your content or users reside.”

“A spectrum of AI technologies, including machine learning, natural language processing, and workflow automation, is increasingly being deployed by sophisticated organizations,” stated KMWorld Group Publisher Tom Hogan, Jr.  “Their goal is simple. These organizations seek to excel in an increasingly competitive marketplace by improving decision making, enhancing customer interactions, supporting remote workers, and streamlining their processes. To showcase knowledge management solution providers that are imbuing their offerings with intelligence and automation, KMWorld created the “AI 50: The Companies Empowering Intelligent Knowledge Management.”

 

About BA Insight

BA Insight’s software portfolio transforms the outcome of digital interactions through advanced search experiences that are relevant, personalized, and actionable. Our connector-based software works within the enterprise, customer portals, and web sites. It turns searches into actionable insights, regardless of where your content or users reside.

Our technology serves millions of knowledge seekers in a variety of industries at visionary organizations such as Amgen, Baker McKenzie, Bombardier, Chevron, Equinor, Gilead, Hatch, JM Smucker, Merck, Nvidia, Ogletree Deakins, ResMed, and Rio Tinto.

BA Insight has partnerships with Amazon Kendra, Elastic, Microsoft, NetDocuments, and Veeva. For more information, please visit our website at www.BAinsight.com, email us at sales@BAinsight.com, call us at +1.339.368.7234, or follow us at @BAinsight.