Improve Efficiency with Expertise Locator
Quickly Find the Right Experts
Being able to take advantage of in-house experts with specialized knowledge and skills can be invaluable, but in many organizations it is difficult to quickly and easily find experts. Geographic, organizational, and time barriers hamper employees’ abilities to take advantage of the collective intelligence within their organizations. The result is that employees seeking information often resort to “Hail Mary” email broadcasts, hoping to find somebody to help them. The inability to tap experts results in employees: repeating errors; being unresponsive to other employees, customers and partners; and wasting time to find information. Thus, not being able to quickly find the right experts results in inefficiency and missed opportunities. In a billable-hour environment, this directly translates into lower profits and lost revenue.
With Expertise Locator, your employees can quickly connect with experts to get ideas, advice, and answers that help them perform their jobs better.
Key Capabilities:
Experts are Defined by Using Information from Their Digital Footprints
Footprints may include documents, user profiles, tags, work and billing records, project histories, bios, blogs, posted discussions, emails, and more
Filter by Criteria
Criteria pickers make it easy to drill down, specify what you are looking for, and filter across experts’ profiles and related records
Quickly Explore and Adjust Criteria
Internet-style sliders provide an interactive exploration of the tradeoffs between criteria. You can easily see why people are recommended and adjust your criteria to select the best overall fit
Evidence for Any Expert is Shown
Users can clearly see why they are ranked as they are
Compare Experts
Internet-like comparison models use the Expert Cart to enable users to select and compare experts
Immediately Consult Experts
Integration with Skype enables immediate consultation with experts, with the ability to send emails directly from the results or Expert Cart