OpenText Livelink is part of the OpenText Content Suite, which facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

OpenText can be deployed and managed in the optimal way for your organization. It is available on premises, across mobile devices, and in the cloud. OpenText Content Suite is a set of enterprise content management (ECM) technologies including a platform to unite capture, document and records management, workflow, search and archiving as well as applications and add-ons such as email, eDiscovery, auto-classification, contract management and engineering document management.

connector for opentext

Organizations who leverage OpenText Livelink can now extend the reach of this data into their existing search indexes, via the BA Insight Connectivity Hub and our Livelink connector.

The key capabilities of the Livelink Connector for Elasticsearch, Elastic Cloud, and Elastic Cloud Enterprise are:

  • Provides both full and incremental ingestion of content into the index of your choice
  • Provides all management of security, role, and access list management, requiring no specialized security software or search index add-ons
  • Supports all content stored within Livelink
  • Supports filtering of the Livelink content, allowing administrators to define specifically what data is sent for ingestion into the search index
  • Brings all associated metadata into the search index to drive refinement and relevancy
  • Supports attachments, structured data, and unstructured data

The benefits of including Livelink data within your Elasticsearch, Elastic Cloud, or Elastic Cloud Enterprise index are:

  • Providing enhanced search capability into your existing search application while ensuring Livelink retains the master information
  • Increasing adoption of Livelink via direct links back into Livelink to any content found by a user
  • Indexes with a very high throughput
  • Minimal impact of the source system, even helping to improve source system performance by offloading taxing search features
  • Requires no custom code, with full support and enhancements

Future-proof Your Investment

As new versions of Elasticsearch, Elastic Cloud, and Elastic Cloud Enterprise are released, new features and functionality are introduced, and the same is true of new releases of OpenText Livelink. BA Insight takes on the burden of keeping the connector up to date for both Livelink and the Elastic search engine. The upgrades are easy to do and can be done by your IT organization. It is simply a matter of accessing the BA Insight customer portal, downloading the latest release, and installing and configuring it. If desired, our professional services team can handle the upgrades.

Drive Productivity

By connecting OpenText Livelink to your Elastic search engine you increase adoption of your intranet, improving organizational efficiency and productivity.