Unified Experience: Combine information from multiple enterprise systems and run an intelligent, internet-like, search experience for customers and employees.

Get better answers upfront using natural language: Use natural language questions in addition to just simple keywords to get the answers you’re looking for. Kendra will return an exact answer from within a document, whether that is a text snippet, FAQ, or PDF document.

Fine-tune search results: Kendra’s deep learning models come pre-trained across 14 industry domains, allowing it to extract more accurate answers across a wide range of business use cases from the get-go. You can also fine-tune search results by manually adjusting the importance of data sources, authors, freshness or by using custom tags.

Deploy with just a few clicks: Setup is quick, giving you faster access to Kendra’s intelligent search capabilities compared to setup times associated with conventional search solutions.

Scale-up: Pay as you grow. If you are hitting the limits of SharePoint search, you can use Amazon Kendra to supplement your existing search and present users with a single unified result set through SmartHub.

Managed Service: Lower total cost of ownership using a fully managed search service on AWS.  No need to manage servers, infrastructure or reliability with automatic multi-AZ deployment.