Transform Digital Interactions

Web-like search that provides transformative,
connected search experiences for all kinds of users.

Amazon Kendra is an intelligent search service powered by machine learning. It reinvents search, and when coupled with BA Insight it enables employees, customers and website visitors to easily find the information they are looking for, even when it’s scattered across multiple locations and content repositories within an organization.

Using BA Insight for Amazon Kendra, your users can get the right answers to their questions, right when they need them, wherever they are. 

See What's Possible

The New World of Search, Powered by

Unlimited Possibilities

Starting with BA Insight for Amazon Kendra is as easy as 1,2,3,4,5

Migrate traditional keyword search engines into Amazon Kendra, enabling cognitive search on a single unified platform.

Combine existing enterprise, application, departmental, portal or website search solutions, like Elasticsearch, with Kendra, enabling cognitive search and natural language queries side by side.

Power Kendra search by using BA Insights 90 plus connectors, to enable intelligent search experiences.

Move from Amazon CloudSearch, to Kendra, enabling a web-like search experience, powered by machine learning.

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Complement Office 365 by combining Amazon Kendra with Microsoft Search, for a single unified web-like search experience.

Benefits of Amazon Kendra

Unified Experience: Combine information from multiple enterprise systems and run an intelligent, internet-like, search experience for customers and employees.

Get better answers upfront using natural language: Use natural language questions in addition to just simple keywords to get the answers you’re looking for. Kendra will return an exact answer from within a document, whether that is a text snippet, FAQ, or PDF document.

Fine-tune search results: Kendra’s deep learning models come pre-trained across 14 industry domains, allowing it to extract more accurate answers across a wide range of business use cases from the get-go. You can also fine-tune search results by manually adjusting the importance of data sources, authors, freshness or by using custom tags.

Deploy with just a few clicks: Setup is quick, giving you faster access to Kendra’s intelligent search capabilities compared to setup times associated with conventional search solutions.

Scale-up: Pay as you grow. If you are hitting the limits of SharePoint search, you can use Amazon Kendra to supplement your existing search and present users with a single unified result set through SmartHub.

Managed Service: Lower total cost of ownership using a fully managed search service on AWS.  No need to manage servers, infrastructure or reliability with automatic multi-AZ deployment.