Expertise to Deliver Your AI-driven Search Application

The Experience and Knowledge to Drive Results

BA Insight’s consultants will work shoulder to shoulder with your team to implement our technology, assuring the delivery of a successful implementation that meets or exceeds user expectations. We work hard to meet the budget and beat the timeline, and we transfer knowledge to your team to make them self-sufficient and independent of us.

Our consultants bring years of experience making search more intelligent by connecting users to the information they need so they can be informed, engaged, and productive. Our implementations provide your organization with a personalized, internet-like user experience and provide IT agility to enhance the solution and respond to your ever changing business needs. Our consultants have delivered successful applications to customers in many industries including High Technology, Financial Services, Oil & Gas, Legal, Professional Services, and Life Sciences in North America, Europe, Australia, and Asia.

Our implementation framework is very flexible with multiple options to meet your needs:

  • 1

    We can do most of the work with your team supporting us

  • 2

    We can help you do most of the work as we mentor and train your team

  • 3

    We can share the work with your team according to your needs

We use agile methodologies, collaborative requirements capture and review, joint design and planning, and mentoring with hands on guidance to ensure project success and knowledge transfer. The result is a low cost, low risk and efficient implementation. We strive to be seen as a member of your team and work hard to build a trusting, long-term relationship with you.

Our team has deep expertise in information technology, intranets, extranets, portal design, application connectivity, security, Elasticsearch, Azure Search, SharePoint Online, SharePoint Server, Microsoft AI Platform and the BA Insight Software Portfolio.

Our Approach

As part of our sales process and prior to the start of a project, BA Insight provides a questionnaire for completion, which drives the planning and implementation. This questionnaire, along with a thorough application needs analysis and architecture design, ensures that the “whole” project team is in agreement and fully aligned on the project goals and scope.

Independent of the amount of work that we do, throughout the implementation process BAI consultants will share and transfer knowledge to your team so that they can stay informed while allowing them to take an active role in the ownership of tasks. BAI acts in an advisory role as needed. This collaborative implementation approach ensures that you can fully own and manage the solutions throughout the lifecycle, independent of additional implementation services.

Professional AI Search Services

Our Products


  • Assistance with enabling capabilities such as Natural Language Query, Search Bots, and Machine Learning-based recommendations for personalized information delivery
  • Guidance on how to provide zero search, personalized dashboards and highly relevant results
  • Tips on how to use analytics to surface recommendations and suggestions so that users have the information they need, when they need it
  • Consulting on refinement strategies and ways to deliver valuable and contextual refinement
  • GUI and look and feel can be completed by a third party of your choice, or by BA Insight consultants

SmartHub can be deployed in as little as 2 to 4 days


  • Tips, tools, and techniques on security testing and validation of content/crawling to ensure full coverage of all content sources
  • Guidance on configuration of managed and crawled properties and how these properties can enhance the search experience
  • Assistance on item results and display templates for crawled data, to deliver the optimum user experience

Connectors can be typically deployed in 3 to 5 days


  • Guidance on taxonomy management, including rules techniques for optimum categorization results
  • Taxonomy best practices
  • Tips, tools, and techniques on utilizing metadata-based refiners within the search center

Classification can be deployed in as little as 3 to 5 days

Smart Previews

  • Tips, tools, and techniques to ensure the entire document corpus is covered, accurate and up to date
  • Consulting on how to best leverage previews within search results for the optimal user experience

Smart Previews can be deployed in 1 day