Microsoft Dynamics 365 is a customer relationship management product focused mainly on Sales, Marketing, and Service (help desk) sectors. It is part of the Microsoft Dynamics family of business applications and has over 40,000 customers.
Organizations who leverage Dynamics 365 can now extend the reach of this data into their existing search indexes via the BA Insight ConnectivityHub and our Dynamics Connector.
The key capabilities of the Microsoft Dynamics 365 Connector for Elasticsearch, Elastic Cloud, and Elastic Cloud Enterprise are:
Provides both full and incremental ingestion of content into the index of your choice
Provides all management of security, role, and access list management, requiring no specialized security software or search index add-ons
Supports all objects types within Dynamics
Supports filtering of the Dynamics content, allowing administrators to define specifically which data is sent for ingestion into the search index
Brings all associated metadata into the search index to drive refinement and relevancy
Supports attachments, structured data, and unstructured data
The benefits of including Dynamics 365 data within your Elasticsearch, Elastic Cloud, and Elastic Cloud Enterprise index are:
Provides enhanced search capabilities into your existing search application while ensuring Dynamics 365 retains the master information
Increases adoption of Dynamics via direct links back into Dynamics to any content found by a user
Indexes with a very high throughput
Results in minimal impact of the source system, even helping to improve source system performance by offloading taxing search features
Requires no custom code, with full support and enhancements