Apache Corporation was no stranger to the struggle that many enterprises face when it comes to finding content across the enterprise. Wasted time and loss of productivity led them to search for a solution to this ever-growing problem, which resulted in them partnering with BA Insight.
Their success was documented in a testimonial video featuring Travis Osborne, Apache’s Director of Information Management. In the video Travis shares his story of blending ‘structured’ transactional systems with ‘unstructured’ content into a single unified search experience.
Since this video, Apache Corporation has continued to roll out BA Insight across other departments within their organization. The result has been improved productivity, an enhanced user experience and an overall increase in findability.
Travis participated in a special Q&A webinar in which he answered questions submitted by attendees. This was a great opportunity for any enterprise or individual who is seeking honest answers from someone who has already embarked on an enterprise search journey.
These are some that were addressed:
• How were you able to gain buy-in from other departments across the enterprise?
• Which BA Insight tools did you use to enhance the overall user experience for users?
• How difficult was it to connect and integrate connectors like FileNet?