Initial Thoughts on the iPad

The iPad became available for the first time here in Canada yesterday, and of course I pre-ordered one. In fact, I’m composing this post on it. As I get my thoughts together I will post my ideas on how it could become a useful tool for business analysts. I do think there’s some real potential here for this kind of computing as the right apps get developed. Right now there are some that are almost useful but in one way or another not quite right.

In particular, I’m thinking of some of the note-taking and brainstorming applications. They hove the ability to allow you to take notes in a session, capture associated diagrams, record audio, and so on…but most of them are aimed at students and so don’t feel quite right. There are no tools to help develop visions or business cases, track the status of a requirement or feature, and so forth, even though it wouldn’t take that much to add some basic support for those. If I had the time I might do it myself.

BA Insight Relaunch

So, after a number of years, I’ve finally gotten around to relaunching BA Insight.

BA Insight will serve as a place to talk “unofficially” about business analysis and other topics of interest to me. Over the last couple of years I’ve felt a certain pressure to make sure my posts on IIBA were in keeping with my official role. Some people seem to get uncomfortable when the guy responsible for the BABOK Guide expresses a firm opinion about things that disagrees with theirs. Most times, that stems from a concern that their views will be dismissed by IIBA. I’ve had a lot of practice separating my personal views from my work for IIBA, though. Nevertheless, I think it’s best that I express those views on a “personal” channel.

I’ve pulled in many of my old posts from the IIBA SLT Blog, deleting those that were pure status updates or the like. Official IIBA stuff will continue to be blogged about on the IIBA Community Network, and of course some things will be cross-posted.

This site will also serve as a home for my business. Yes, I work for IIBA but it’s as a contractor, not an employee, and it’s not my sole source of income. I don’t do work that would conflict with my IIBA responsibilities, but I am available for other short-term consulting engagements or for side projects that can be done part-time. Drop me a line if you want to know more.

Other than that, I look forward to getting back into the stream of blogging again.


Mobile Test

Just trying out the iPhone WordPress app. I suspect the iPad app will prove to be a better one, but this does work.

Test Post

Just wanted to see how well this might work, or not.

Hello world!

Please excuse the dust.

I’ve realized for a while now that I needed to get my own site up and running again, but it’s something that tends to have to get done in my spare time. If you’ve stumbled across this, it means you got here before I finished getting it built.

Process Improvement Opportunities

In the time since we added a new staff member, I’ve noticed a number of operational and process issues that should be addressed.

  1. The new staff member appears to have no clear job description and spends most of her time sleeping or in the lunchroom. In addition, bathroom breaks are far too frequent.
  2. Existing staff seem to be spending most of their time training or otherwise assisting the new staff member.
  3. There is as of yet no clearly defined date when the new staff member is expected to perform productive work.
  4. Performance measures for the new position are unclear and undefined.
  5. The contract for the new staff member appears to be far too generous; no remedial action is allowed for the first several months and the staff member cannot be fired or laid off for a minimum of 18 years after the contract was signed.

As a result I have some recommendations:

  1. Any future increases in staffing should only occur if a business case can be produced to justify it.
  2. All new staff contracts should include a probationary period.
  3. Rather than train our own staff, we should seek to hire new staff who have already been trained by other organizations.

Unfortunately, it appears that the sponsor responsible for the hiring process is unwilling to accept these recommendations.


Version 2 Released

On January 14, 2009, at 6:20 PM, Áine Tinuola Brennan was born at Mount Sinai Hospital in Toronto, Canada. She was 19½ inches long at birth and weighed 7 pounds. You can see Áine in the picture over there to the left, as well as part of her mother Leslie’s arm and hand. So far most people seem to think she looks more like her mom than her dad, except for the skin colour which is a lot closer to mine.

By an amazing coincidence, January 14th is also my mother Jo and late father Terry’s birthday. As my cousin Daragh said, she’s “the first Brennan with perfect timing”.

Her first name is Irish and is pronounced “awn-ya”. It means “splendour, radiance, brilliance” and is also a slight variation on my paternal grandmother’s name (that link takes you to a article written by my late uncle).

Her middle name is Yoruba and was picked out for us by Leslie’s father. It means “she who was loved from conception”.

Her arrival was a little scary—we had a placental abruption during the birth. Thankfully, the nurse on duty recognized the severity of the problem and tripped the alarm, which got a team of about 10 doctors and nurses into the room to perform an emergency delivery. Thankfully they were able to get Áine safely out of the birth canal and start her breathing on her own before she suffered any harm.

We’ve been home for a couple of nights now. Mother and daughter are doing well although last night Áine discovered cluster feeding at about 2 AM, so we’re not exactly alert. Leslie, the cats and I are all adjusting to the new situation as well as can be expected.

And if you thought I was talking about some other version 2, well, I apologize. Sort of. ;-)

Kevin Brennan, CBAP
Proud Dad


BABOK Presentation

Here’s the presentation for BABOK version 2 that I gave in San Diego. I plan to have a version with audio up for IIBA members later this week.

Kevin Brennan, CBAP
VP, Body of Knowledge and VP, Membership Services

Why the BABOK isn’t a reading list

I’m working my way through the feedback we’ve received on the public draft of version 2. Before I get into anything else, I’d like to say thank you to all of the people who participated. We got a lot, and I mean a lot, of valuable comments and feedback that will make its way into the final version.

Some of the comments we got suggested that the BABOK should be structured very differently from the current draft. While we’re not ignoring those comments, and looking at ways the IIBA might be able to address those needs, I hope people will understand that version 2 is not going to undergo that kind of radical change. The Task/Technique structure has been there for years now and it serves some very specific purposes that we could not address otherwise. We’re going to add material to the introduction of the published version to help people understand why that structure is there and how to use it. I’m not sure that I want to spend a lot of space in the published version talking about why the BABOK doesn’t include certain material.

Fortunately, we have a blog.

So, on to the explanations. One common suggestion is that we should include more footnotes or a list of recommended references in the BABOK, so that is serves as more of a reading list. I certainly understand why people would want that kind of book, but the BABOK isn’t the right place for that kind of information. There are several reasons why not.

The most important reason is that the BABOK is not, at its core, an academic work. By that I mean that it does not draw its authority and correctness primarily from previously published works. I’m not suggesting for a moment that all those previous works on business analysis are now obsolete, or that they weren’t very important in establishing the field, or anything like that. What I am saying is that the primary source of the BABOK’s authority is that it was written, reviewed, and developed by practitioners in the field. The BABOK describes what business analysts actually do, not what any expert in the field or even the BABOK committee thinks they should do. Practice in the field takes precedence over expert recommendations every time, if the two come into conflict. Now, that’s not to suggest that we support bad practices–we all know that there are many things people actually do that aren’t very good ideas.

The second reason is that the practices described in the BABOK are "generally accepted"–in other words, in widespread use throughout the industry. Any idea that is generally accepted is fairly unlikely to have one definitive accepted source. Sure, many of these concepts have a known originator (Chen for ERDs, Jacobson for Use Cases, and so forth) but those ideas have been built on and modified by hundreds of people since they were first developed. Trying to tie it back to one and only one source is often impractical and probably undesirable.

Why undesirable? Well, keep in mind the primary goal of the BABOK. Our objective is to create a common definition and understanding of what business analysis is. But we don’t want that understanding and the field to be frozen in time. Our hope is that people will build on that understanding and develop new works that will enhance the profession.

And if we did include direct references, what then? As a practical matter, that listing would rapidly become thought of as a study guide for the certification exam, no matter how much we protested that it shouldn’t be. So what happens when those books go out of print (as many of the works referenced during the development of the BABOK are)? Does that mean that the IIBA needs to make sure everyone has access to those works? What about new books or books that we didn’t happen to read during development, but which are still valuable? And God help us, what about sources on the Internet? Given that the BABOK will soon move to a much-longer term update cycle (roughly every five years is the plan) including a reading list simply isn’t practical.

Finally, in all sincerity, it’s impossible to develop a single reading list that will be useful to all BAs. Does a BA who primarily develops requirements for in-house software applications need to read the same books as a BA who specializes in process analysis? In practice, everything out there right now only meets the needs of a portion of the business analysis profession. As BAs get a better understand of both their commonalities and their differences that may change to some extent, but right now there’s very little that I could recommend to every BA out there, and most of those wouldn’t be books that are generally considered business analysis books (Smart Choices, for example).

That’s not to say that the IIBA won’t develop this kind of material. We can certainly see the value in it. It’s just to say that the BABOK is not the right place for it to be kept and maintained.

Kevin Brennan, CBAP
VP, Body of Knowledge and VP, Membership Services

UI Design Resources

The Yahoo! Developer Network has released a large set of UI Design patterns which cover a lot of the common interaction problems you’ll find on web applications. They’ve also included a bunch of stencils for OmniGraffle and Visio for those of you who work with those tools. Very much worth checking out.

If you have some tools or templates that you think should be featured on this blog (or on the IIBA website) drop me a line and let us know about it.

Kevin Brennan, CBAP
VP, Body of Knowledge and VP, Membership Services