In the last couple of months, I’ve started the early planning process for version 3.0 of the BABOK® Guide. Before everyone starts asking:
- The release date is sometime in 2012, which has always more or less been the plan. As we get closer to that time we will communicate other information. As with 2.0, you can expect a 4-6 month period between the 3.0 release and updates to the exams.
- I expect it to be a significant upgrade, with some new tasks and possible reorganization of KAs, but not nearly as big as the 1.6 – 2.0 change. Most tasks will be the same, techniques will still be in their own section, and so forth.
- Don’t ask about volunteering yet. The call for participants in the core team will be published in BA Connection when we’re ready to kick off.
So, what’s changing? Well, one of the things I’ve spent time on to date is the definition of business analysis. In version 2.0, the definition is:
Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
I felt that there was room for improvement in this definition. It’s wordy, it’s a little complex, and it includes things that aren’t strictly accurate. For instance:
- It says that “BAs work as a liaison among stakeholders”. But do we always? I worked on one project where something like 90% of my analysis work was interpreting a government-defined standard for data transmission and figuring how a software application should translate that into billing information. I wasn’t really liaising anything. Also, as you move up the enterprise, there’s less liaising and more researching and recommending. The liaison role is important, certainly, and many BAs focus a lot on it. But it’s not necessary…because you can do business analysis without it.
- “understand the structure, policies and operations”…what about strategy? What about IT? I can (and we do) claim these are implicit, but the risk of any list like this is that you may find that you’ve left something out.
- “enable an organization to achieve its goals”. Two problems here. One is that it implies that everything a BA does must fit with the overall organizational strategy. That’s not wrong as such, but it may not always be practical. Does every single requirement really tie back to an organizational objective? Plus I have another objection–organizations don’t have goals. People have goals. The leadership of the organization may have goals, but the organization itself can’t.
The key to any good definition is that it should include everything that is necessary and nothing that is not. In other words, everything in the BABOK® Guide should in some way be traceable back to that definition, and we should also strip out anything that is “aspirational”. That means removing anything that talks about what a BA “should” do or know unless it can be proven to be necessary. It should also be applicable to everything from maintenance or continuous improvement to enterprise-level work.To see the kind of things we’re looking at, check out the Competency Model (pages 6-7) which gives a glimpse of the roles that the definition should encompass.
Also, I intentionally avoided using words like “facilitate” or “support”. There were quite a few “support” tasks in version 1.6 and we removed every last one of them from 2.0, either by narrowing the scope of the task or by redefining the nature of the work. When you get into “support” in a professional body of knowledge, you’re actually crossing the line into another profession that is actually responsible for the outcome in question. For instance, as a business analyst (job title) the project manager, developer, or tester may ask me to help them out by doing something. That’s fine, and as a team member I should help other people–but in that case I’m assisting you in performing your role, not doing business analysis. As a business analysis professional, if something is an outcome of business analysis I and only I am accountable and responsible for it.
(In practice, this is not always true. Many business analysts are too junior to have final accountability for the ultimate analysis product, which may rest with more senior analysts or even managers. However, we’re talking about business analysis here, not your job or mine, and the BABOK should encompass everything needed to reach that final result).
So, after a lot of effort, I came up with the following (not final) definition.
Business analysis defines the capabilities that enable an organization to create value for its stakeholders.
There’s still validation to do before this becomes final, but I think it captures the essence of the profession. Comments are, of course, welcome.
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